The food was good and it was hot. The line was long. The counter service was terrible. One older lady (the manager) working the food line and one young lady working the cash registrar. The older lady was intrested in trying to up sell your order. (you order a Bowl, for a dollar more make it a plate) She ask a questions and did not wait for an answer. The older lady did speak loudly or look at you directly. She skipped over people in line and had to double back. The younger lady at the register could have been faster at the register, but she had to finish orders that were incomplete (side orders & extra items). Plus the younger lady had to sort orders that were out of order because of the older lady. The seating area was only about a quarter ways full. The of the tables weren't wiped down and self service drink area was a mess. I've been inside this particular store before during lunch and dinner rush. Gotten better and faster service. I've seen the place look a lot cleaner and kept in better shape during those busy times. Hopefully it's better the next time I visit. Hopefully this is not a new onwer or manager style of trying save money and increase the stores...
Read moreI recently had the pleasure of dining at the Panda Express on Rosedale Hwy in Bakersfield, and I can confidently say that it is the best Panda Express in town! From the moment I walked in, the inviting atmosphere and friendly staff made me feel right at home. The food was absolutely delectable, each dish bursting with fresh flavors and expertly cooked ingredients. I was particularly impressed with the wok-fired creations, showcasing a perfect balance of savory and sweet. The service was impeccable, with the staff going above and beyond to ensure I had a wonderful experience. Whether you're a local or just passing through, I highly recommend visiting this Panda Express – you won't be...
Read moreContainers filled up to 3/4 of the container; Ordered the “Family Feast” to go and all 3 servers involved (supervisor included) served 1.5” below the full line. Paid for the 2 different Shrimp options which is extra cost and now they’re not filling up the containers. Instructions to under fill containers must have come from management because they all under-served equally and it’s the first time they don’t do it (May 10 @ noon)...I have been a customer for 2.5 yrs and I’ll probably give them one last chance to see if was a one time issue... although I love Panda Express food, nobody likes to be scammed...
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