Went today 12/18 Tuesday before noon and the cookies were very soft, almost melted. They usually aren't like this, maybe because of the holidays and rushed. Also, the staff - Caroline and another lady were totally rude! Rushed, wouldn't let me explain my order (simple mix of a dozen cookies), cut me off and just plain mean. Never had an experience like this, they had a couple phone calls and seemed stressed bc of it but that's not my fault! She tried apologizing bc she knew she was wrong but it wasn't sincere. Next time I visit Bakersfield I'm going to the Union Ave location, they were nice and...
Read moreA standalone Smith's store, this place has much more to offer than simply donuts and cookies (albeit they could sell just that and still be amazing). Cakes, bread, merchandise, muffins and cupcakes.....nom nom. Great service as well with the two women behind the counter working as diligently as they could considering they were getting hit with a constant stream of customers and phone calls. The selection here was also better than smaller smiths stores in gas stations. Definitely my favorite between my home and work based off the one...
Read moreFirst, the young girl who helped me was not very nice and acted like she hated her job and being there. Second, have only been their twice now and I am not at all impressed with their items nor how they taste. Can definitely make cakes and cookies that taste far better. The second time I went was for doughnuts. Not only were they very low on product, what I did purchase (which was a dozen to share with my co-workers), again, was very disappointed and my co-workers agreed. Don't believe I'll be back for...
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