KFC — Restaurant in Baltimore

After waiting in the drive thru line for 15 minutes, I tried to place my order but couldn't hear the window attendant so I pulled up to the window to place it there. The young girl there had an attitude and said that I had to go to the back of the line because I didn't place an order. I told her that I didn't even hear her come across the intercom and wanted to place my order there. She again refused and with an attitude said "talk to my manager" the manager was of no help. Tenisha the manager said that those were the rules. I went inside the KFC to speak to the manager about the situation. The window attendant, under her voice, said to the manager her voice oh here he comes. I tried to speak with the manager and ask her why I had to come inside to place an order she was very dismissive and walked away as I was speaking to her. I asked her for the manager above her she said call back tomorrow she'll be there. Never have I ever received worse service. After looking around at the place seeing how dirty it was and smelling the stench of dirty mop water permeating the building I'm kind of glad that I didn't order there, however I will be contacting corporate due to the unprofessionalism and outright discourteousness...

Sharon and and team greatly exceeded all of our expectations at this KFC location today. We arrived shortly after opening around 10:45 AM to order the Tuesday Special of 8 piece buckets. We ordered 1 regular drumsticks and thighs box, Additionally we ordered an 8 piece chicken tenders box. We were informed a couple times that our order would take a slight amount of additional time. We had no issue with this at all. We did not have to wait too long at all. Maybe an extra 10 minutes, yet that was okay with us as long as our order was made fresh and hot. Which it was. The quality of the food, the professionalism and courtesy of all the present staff was top rate. Ms. Shavonn, the RGM at this location was so courteous and calm throughout the process, it was impressive. The physical location was extremely clean and parking was exceptionally accessible. Being that we live in this neighborhood,we will continue to visit and reccomend this location to family, friends...

Hello everyone I went there because I was craving chicken I got the new combo $6 meal two dinners I bit into my chicken in the chicken was raw I asked my husband to take a bite of his it was raw too I tried to call them back but the phone stayed busy I even tried to do the survey to at least to get a free chicken sandwich buy one get one free but I was one day past the expiration date when you come home from work and you buy something from a restaurant for dinner you expect it to be done it was too far for me to drive back to it .it was on Greenmount Avenue I would like to have my $17 back or my two six dollar combo meals money is hard to come by these days and everyone is on a tight budget eating out has become a pleasure not a need so when you get a little bit of money to eat out please have the food done and taste...