I couldnât be happier with my experience at greenmount. From the moment I walked in, Aaron me feel welcome and truly cared about helping me find the perfect engagement ring for my fiancĂ©e. He took the time to listen to what I was looking for, explained the details clearly, and never made me feel rushed or pressured.
The ring itself is absolutely stunningâbeyond what I imaginedâand the quality is outstanding. My fiancĂ©e loves it, and weâve already gotten so many compliments. What really stood out to me, though, was the personalized service and attention to detail. He went above and beyond to make sure the ring was exactly right, and the whole process was smooth and enjoyable.
I would highly recommend Greenmount Loan and Jewlery to anyone looking for not just beautiful jewelry, but also a trustworthy, knowledgeable, and all around genuine people to guide you through your...
   Read moreDisappointing Trade-In Experience â Lowball Offer & Condescending Service
I went to trade in an 18.5g 14k gold necklace today. The current market price for gold is $65 per gram, so I expected a reasonable offer. However, the employee only offered $700 for itâfar below what I anticipated.
To add insult to injury, he then showed me other 14k chains of similar weight (around 18g) priced at $3,500. While he claimed the $700 was just the "trade-in value," the huge gap between their buyback price and retail markup felt like a blatant lowball.
The whole interaction was condescending, and I left feeling completely undervalued. I wonât...
   Read moreI read all these great reviews prior to going there to sell some jewelry. It said how friendly they were. The shorter guy was okay but not overly friendly. The taller, thin guy with glasses was extremely rude and didn't answer my question. When I repeated it to the shorter guy and he asked his partner again he looked over at me and didn't answer again. I wouldn't waste my time going there. There are plenty of other options to sell jewelry and buy jewelry where you dont have to deal with the attitude. For me,, its all about respect and that was totally lacking...
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