Really irritated…came in last night to order a couple of sandwiches to take back to our hotel. I ordered a #10, no mayo, add onion, and my husband ordered a #1, hold the tomato.
Should have taken the receipt to check the order, or opened the damn sandwiches after a 10 minute wait with no one in front of us. Back at the hotel, my sandwich is slathered in mayo and not an onion in sight. My husband’s sandwich had tomatoes and was squashed so flat it looked like it was made on a pita.
We’re tourists, so we won’t be back, but JJ is a national chain, so…we won’t be back.
UPDATE: I saw the link below, and tried to copy this review over. However, I take issue with having to provide my address and phone number in order to submit feedback…a requirement on that website. Documenting JJs service issues is not something I’m willing to put that much more effort into.
Didn’t think I could get more disappointed, but apparently...
Read moreI couldn't take a picture because it was too gross to share, but there was like 4 black, curly hairs in my sub.. I don't know if I ate anymore, but I was so grossed out, I almost threw up. Also, I ordered it with the french onions on it, and it was loaded, too full with them, along with the horseradish sauce I added. I don't think I will be going back there anytime soon, and this was actually my 2nd visit this week alone. Kind of a regular there. I will go elsewhere from now on. Disgusted with the sub, and I think I made someone pissed by adding those extras to the sub. It...
Read moreService is horrible. Takes OVER AN HOUR to get your food delivered to you. I could understand 30-45 minutes as that’s a lot of businesses. But this is the second time I have order for delivery and it’s been over an hour both times. The first time this happened we called them 2 times. The first call they said it was on its way (didn’t even ask who the was or what my order was) the second time we called they asked the name, order etc and said it should of been there (this is at least 1hr and 20 minutes) and they guy just got there. Never got a discount or anything. Wont be...
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