Thank-You for all the reviews! We appreciate everyone's business as we know you have many options. Just wanted to clarify that we bake our donuts fresh every night right here in our Hyannis kitchen. We apologize if you feel they are stale tasting. Best to come grab some in the morning for sure. Quality and Customer Service are our #1 goals! We strive to have the best employees and are constantly training them on friendly and courteous customer service. If at any point you are dissatisfied with our service, please ask for me (Kristen, Manager). We did raise prices, but only to match our competitor. As you know, food and labor costs continue to go up so we need to remain competitive in our market. Once again, thank-you for all the feedback and feel free to contact me at anytime with questions or concerns. Have a...
Read moreI go to this honeydew all the time in the afternoon and have been very pleased with both the service and the product. Today I went to get myself a breakfast sandwich in the late morning and had a terrible experience. I ordered my sandwich and drove around to the pick up window. The person working was leaning out of the window having a conversation with the person in the car ahead of me. They continued this conversation for over five minutes while I sat there waiting. It did not look like it was going to end anytime soon, so I told her to forget my sandwich and drove away. Whoever the girl was working the drive up window today in the late morning needs to learn a thing or two about customer service because she...
Read moreI should have known once I walked up to the door and realized it's a carbon copy of DD set up that the donuts are terrible. Nothing special about this "local" place. Donuts are far less then average. The raspberry twist, was under cooked and overly drenched in sugar coating. So much that you couldn't tell what was in the middle! Plus my daughter got a stomach ache after eating her donut. She also said that DD was better. What a sad place and a poor reflection of...
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