Long-running chain serving signature breakfast items & a variety of coffee drinks.
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This is honestly the worst Dunkin' in the area. They have historically made my coffee well-enough, but for the past 6-8 months or so, I swear it does not matter who is in charge of preparing the food items but they will never actually be cooked. As in, not just uncooked, but everything is cold and the cheese has barely even changed shape.
They don't cook their food here. If you order a breakfast sandwich or any of their other food items, it will be cold and you'll hate it. I also always do a pickup order, so I'm seeing this even with food that is fresh out of their oven.
Their ovens either need to be fixed, or they are intentionally not leaving the food in for long enough because as I said, it doesn't matter who is actually in charge of food here because it'll always be cold when you get it. Still though, there's no way they are not aware of it and it's clear they do nothing to fix it.
I'd strongly recommend going to the other Dunkin' if you really need a Dunkin' fix, even if it's out...
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I’ve been going here for last 3 and WAS a loyal customer until I was wrongly accused of stealing a DD cup I had bought on Friday, today I figured I’d use it for a refill , I had forgotten to take a sticker off the bottom before used my cup he asked me for a receipt I couldn’t find it at the time a few hours later I brought my receipt to him to clear my name and he was incredibly rude didn’t bother apologizing to me or anything just looked at my receipt then practically threw it at me and I left, I’m really disappointed by how he treats customers who bring in their own cups , don’t use cash and ask for a receipt then make sure you save your receipt no matter...
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Mobile order es half our food was done when we got there had to wait another 20 minutes just to get someones attention to get the other part of our order they couldn't find my coffee which had been sitting at the drive thru window the whole time put 2 stars only because I got both coffees it was a big order and they were busy but it seemed only drive thru had it together the rest of the store was in organized and all over the place we were not the only ones have to wait for other part of our orders and not the only one how had to actually tell and employee that they were missing items and had been...
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