Krab Kingz Memphis — Restaurant in Bartlett

Let me preface this by saying that this is my fault because I should have gone to Red Hook Seafood like I normally do.

This is my second time ordering from here and it is also my last. I ordered extra eggs and corn in my order because why not right? Unfortunately the corn and the eggs were extremely overcooked, to the point where I could not avoid calling the restaurant.

The owner answered the phone and I explained the issue. Long story short, the owner was more upset than I was, explaining that "he has a high margin and that he has been in business for 5 years so the food must be good. And that he's not selling hamburgers here."

He was loud, constantly spoke over me, and was unapologetic about the entire issue. And then he hung up the phone while I was speaking. Disgusting Behavior for anyone, especially an owner. No customer service experience whatsoever. He should never be allowed to answer a phone. Ever. Grossly unprofessional. Yuck.

Mr. "owner", stay in the back, way in the back and count the money. Place your friendly and professional employees, such as Ariel, at the front where you can actually keep your customers. Because if it were up to you, you would lose every single one of them.

I highly suggest that you run, don't walk, to an emotional intelligence and customer service course immediately. Or balance the books. But stay away from customers if you can't control your emotions when the food is not prepared as it should. This is a business. ...

I'm conflicted my first two visits at the Knight Arnold location was all love and I get to the Bartlett location and I was thrown I got the fried lobster and fish meal and it was not fried like I requested very hard we tried again I want alone we decided yesterday to give them another chance for fish and the let down was even more serious this time I see young people running the front which isn't always bad but when I checked my food I asked can my fish be fried hard than this his answer was no ma'am I said I'm sorry he again said NO and looked at me as if I was bothering him at work my family and I again spent over $100 and was not satisfied at the least we had to ask for condiments and the slaw we also had to wait for another order I came back into the store only to stand in line while the young lady said there holding up the register while others waiting for their orders I have her a look then she decided to move and that order was just sitting there getting cold and that order didn't get slaw plus when I asked for condiments for this order she started tossing condiments again like I was disturbing her at work this saddens me because I'm in food service as well and the mere fact that my business is getting all these bad reviews should implement some types of changes you should not give a general response to everyone actually find the weak link and remove it but it's okay because I'm going to be sure not to spend my money...

OMG!!! This place is AMAZING, AWESOME, the atmosphere is calming. Very clean staff gets a 10/10. I went 11-19-23 @ 1:24 pm they opened at 1pm. It’s in a strip Mall on Stage Road. Plenty of parking, it was nice and clean and comfy on the inside. They had tv’s up with the game on. I’m a Cowboys fan so I could watch the game while I waited in my order. The man and lady that was on duty very friendly and professional. He said your a cowboys fan? I said yes, he said you didn’t see the sign that said Tn Vol only 😂😂😂. I said no but I saw the sign that said COWBOYS FANS ALWAYS WELCOME EVERYWHERE 😂😂😂😂. The lady took my order it was ready in about 15 min. I got Kran Kings Loaded Platter, I added 1 cluster. It came with 3 cluster’s 2 eggs, potatoes, 3 sausages and 17 Shrimp. My flavor was Cajun Butter may cost $77.38. I will post pic, when I say finger licking good OH MY GOD!!!! It was worth every penny. If you have never tried this place I highly recommend that you get on over there. They also serve alcoholic beverages, I will try them when I dine in and not driving 😂😂😂😂. KRAB KINGZ OF MEMPHIS JOB WELL DONE 👍🏾, I...