Jewel-Osco Deli — Restaurant in Batavia Township

So I stopped in tonight, the night before Independence Day around 8:45 pm. Grabbed about $90 worth of items, which is about 8 items at this store. When I went up to the deli counter to grab some sides for our 4th of July outing tomorrow I was greeted by Quinn. I asked for what I thought was chicken chopped salad only to be quickly corrected that it was in fact "Chicago chopped salad." No big deal I apologized and thanked him for letting me know and that I still would like 1lb.

Not only was he super helpful and quick to assist, he stopped cleaning his section/station, shoved his cleaning glove-covered hand into what was supposed to be "my salad" scooped out a pound for me, and quickly slapped a label on it.

I understand in hindsight they were probably closing soon, but I certainly did not deserve or appreciate the rude gesture. Is dirtying a spoon for a customer that hard? And the lady standing next to him just smiled and said have a great day when he finished.

Look, I work 13-hour days and would have loved to have come sooner, but I was so repulsed by that intentionally disgusting gesture, I left all my groceries and left the store.

I can assure you I'll contact corporate on Monday, and calling the store manager, Jim, as I have been a customer here for 30 years, but never again. How could two people think that was funny, sanitary, or appropriate? I know Jewel taught them better than this.

I guess that's what I can expect from Jewel as a veteran the night...

Today was my first time at this Jewel and I heard customer service screaming so loudly at a customer on the phone I was actually scared until I realized it was someone who works there. And after the call ended she was still yelling and then was very rude to the next customer who walked up even though he had nothing to do with it. I don’t know what happened and I get that bad things can happen and customers are rude, but she should have enough professionalism to not scream so loudly that the front half of the store can hear everything. I could tell she was making her coworkers uncomfortable, as well. I...

Ordered 4 trays of sandwiches for a luncheon from the deli 3 days in advance. They claim the order was for a different day and then changed the story to the order was in the wrong place in the deli Don’t order from the deli. They suck and pass the blame on each other. Batavia...