Taco Bell / Pizza Hut — Restaurant in Batavia Township

My husband was doing an Uber and went through the drive thru. The cashier, which is the manager, reports that the food needs to be pickup in the restaurant and not through the drive thru. My tried to get the food in the restaurant and the doors were locked. They refused to open the door or give the food for Uber. While waiting at the door, the male Hispanic just looked at my husband and shrug his shoulder. He walked to the drive through window, the manager ( Hispanic Male) told the cook (African American) to talk to my husband. He refused to give my husband the order, stating that he blew his horn. My husband did not blow the horn. It was the vehicle behind me. I refused to every get food from this location. They are so unprofessional and I lost money that day. Not only did my lose money, but the restaurant lost money because the Uber was over $30.00. The workers need to be reprimanded. It was 3 worker that worked that night. One Hispanic male, one Hispanic female, and one African American male with brown dreads. This is unacceptable when you are working...

Such rude and unhelpful staff. Left the store very irritated. Went to go pick up an order and asked about the chilli and cheese burrito sign. The worker said "yes we have them" and I asked if I could have 2 and she rudely told me to order it on the kiosk. It wasn't on the kiosk and I asked if I could order it and then another staff told me they sold out. At this point I'm already very bothered. They finally gave me my order and they just threw the bags on the counter. They didn't give me my drinks and I asked if I could get my cups and it took another couple minutes just for the cups. The manager gave me the wrong size cup and didn't even apologize for the wait. I just left with the wrong cup because I was already highly irritated at this point and didn't want have to yell at anyone. Never dealt with such a joke of a staff. So rude,...

Came in with my family today. Per receipt Miles L. took our order. We ordered from both Pizza Hut and Taco bell. Payed cash and was give back my change. Miles was wearing gloves and with those same gloves puts the personal Pizza in the oven and pulls apart the bread sticks to put them in the little oven. When i asked the same person for new bread sticks and explained what i saw, no apologies and was given attitude. Not the first time we come to this location and see the same exact thing with the same person manager/employee. Grows!!! I'm glad I came in to see it one more time because I was going to use the drive thru. Can't imagine what else we don't see. Hope my message reaches corporate and something is done about it. Last time I come to...