Little Caesars Pizza — Restaurant in Batavia Township

Not only was did I wait over 15 min from the time that the app said to pick up but I had seen that multiple of orders were just on the counter while they were waiting for the rest of the food items to be done cooking. which I was already thinking to myself “‘my food will be cold” guess what? My extra pepperoni pizza was cold, crazy bread and the wings. I went back in for new crazy bread which were hot the second time but I was not going to wait another 10 min for the pizza and wings that they said had just come out of the oven…. I work at a pizza place in which we have to wear uniforms and we don’t use AirPods or crocs but not here I guess. A lot of people were waiting for their orders which i understand you might be understaffed which when my workplace is we up the waiting time and make sure all food items come out the oven at a good time and put it in the hot box until the customer comes to pick up, I’m upset I spent over $40 to have to heat my pizza at home but I was really craving the crazy bread which was the only thing I got to enjoy...

I don’t know where all these 5 star ratings are coming from. Everytime I order from here, it’s an extremely long wait. They’ve recently employed a team of children that do more playing around than actual work. They’re clueless, often give away your order to the wrong customer and have ZERO customer service. They’re ran by either the man children that are actual adults and the “kitchen mom” they spend more time trying flirt with like middle school children than making your pizza. Last time I went in cause the pizza tracker on the app said my pizza was in the oven for 30 minutes. Kid at the counter turned around to check for my order, then went into the kitchen and immediately started loudly goofing off. Never came back. I waited 20 minutes more before I asked for an update from a different kid, only for him to turn around and grab an order that had been sitting there THE WHOLE TIME. And it’s not just 1 time, it’s everytime now that children...

This has got to be the worst Little Caesars in the area. I have been here for years and years and upon reviewing my history of orders they literally have a less than 50% accuracy rate for orders. My last order was for stuffed crust pizza which was a $4 upgrade and the missed that and added sausage which was not ordered. Last time, wrong toppings altogether. I have gotten apologies and refunds and calls, but nothing has changed. Corporate will cover their butt, but this store is a plague. Now it is just expected to get nothing right from this...