McDonald's — Restaurant in Baton Rouge

Well Easter Sunday and having to go to work, I decided to drop by the newest McDonalds in Baton Rouge, the one located on Dawnadele Avenue, right across the street from Costco.

Nothing fancy, I just ordered my usual Double Filet of Fish and large unsweetened Iced Tea....plus a large order of French fries. I always use my mobility app since I know exactly what i want and I make sure the order is absolutely correct when I hit enter to Pay/Order.

I had to get to the office so I did not take my usual time to check the order out to make sure it was correct....MY BIG MISTAKE especially at a Valluzzo Franchise.

When I got to the office, this is what I found:

1. My Double filet-of-fish was not a double and had to have been cooked at least three-four hours prior to my getting it..The bun was tough and never steamed.
2. I ordered a large French fry - again the fries were just like my Filet of fish...they were terrible quality, and not warm at all. Also, the number of French fries I received would not have even filled one of their medium bags...much less the size of container they had placed them into. And they had enough salt for ten order, much less one.
3. and finally my Iced Tea which today was a complete misnomer... They either just had made the tea, or did not use hardly any ice, as when i got to the office, there was no ice left and the tea was warm...

So today Valuzzo McDonalds hit three out of three for terrible food, horrendous service and even not using the correct phone number on the receipt so I could have called and talked with the manager if there was even one there today.....

I have lived in Baton Rouge for over 50 years now and have eaten at a lot of McDonalds...here and all over. But most people realize just from the service and the quality of food and even the pricing, which franschise they are eating at.

Everyone in Baton Rouge needs to realize there are two large franchisee's that compete here in Baton Rouge. If you receive high quality, hot/warm food and correctly salted French fries, you are probably eating at a MacLaff Inc. franchise store. Cold/old tasting food, poor quantities, poor quality and high salted foods plus a 90% chance of their ice cream machines being down and not having fresh iced tea after 6:00pm, and paying more, you are most likely eating at a Valluzzo Franchise store.

Here are the locations of the MacLaff Inc. McDonalds I always try to eat at:

6006 Plank Road | Baton Rouge, LA 70805 5224 Florida Blvd. | Baton Rouge, LA 70806 5240 Main St. | Zachary, LA 70791 4615 Perkins Road | Baton Rouge, 70808 6464 Essen Lane | Baton Rouge, LA 70809 13146 Florida Blvd (Flannery) | Baton Rouge, LA 70819 11989 Hooper Rd (Central) | Baton Rouge, LA 70818 8869 Jefferson Hwy (Drusilla) | Baton Rouge, LA 70809 2220 S Sherwood Forest Blvd | Baton Rouge, LA 70816 6910 Airline Hwy (Prescott) | Baton Rouge, LA 70806 7188 Siegen Ln | Baton Rouge, LA 70809 9750 Florida Blvd (Marilyn) | Baton Rouge, LA 70816 5745 Creek Centre Drive (Burbank) | Baton Rouge, LA 70820

My favorite McDonalds in Baton Rouge - because of their food quality, always having everything on their menu available, nothing highly salted or the cooked food being cold and stale and the absolute friendliest staff members.....is the one at 2220 S. Sherwood Blvd., BTR.

So I am sorry to have to do a review like this, but with the cost of McDonald's food skyrocketing, with poorer quality food and service at least at one of the local franchises....people need...

Says the lobby opens at 5am.. it's 5:28am and only the drive thru is open, I even went and knocked on the drive thru window and asked if they're open thinking they just forgot to unlock the I'm doors but no, the woman said they're not open yet. They're serving people in the drive thru just fine so why not open the lobby for the one person trying to dine in?? THIS IS NOT THE FIRST TIME I WAS UP EARLY AND DECIDED TO RIDE MY BIKE TO GET BREAKFAST HERE AND THEY WOULDN'T OPEN ON TIME. It's hit and miss when they're open on time. OH the same lady that said they're not open yet,she just walked up to the door and it seemed like she pretended to unlock the door then went back behind the counter and I went to check the door and it was still locked. I believe she's screwing with me now as if I did something wrong. I gave 2 stars because the food is usually pretty good at this location. But seems like it will be awhile before I even...

I have never experience anything like what I did this evening as far as fast food goes. I've gone here one other time and had a great experience. I got to this location at about 11:20PM, and didn't leave until 11:45. I was in the drive-thru, alone with about 12 other cars, and not one car moved in that entire span of 25 minutes. I was only spoken to once and a worker told me, "one moment." I have worked in the fast food industry, I have worked in the service industry, but unless there was an emergency, this was absolute incompetence. I don't have high expectations for fast food, but when I'm just getting off of work at 11pm, I expect to be at least spoken to or updated more than one time, rather than waiting in line not knowing if I'm wasting my time. News flash: I was. This sucked and everyone on that shift should be re-trained or fired, again, unless there was an...