Starbucks — Restaurant in Baton Rouge

I always order a Venti Vanilla Latte with Soy Milk. ALWAYS NO FOAM because I can't digest it. I had a young lady try to make it, but there was foam on top which gives me a lot less to drink. When I asked if she could remove the foam, she said yes. She gave me my cup right back and yet, there was still foam. I asked again, and she tried to defend that she couldn't do anything else. I knew better because I never have the issue when I go. I figure, if I place my order and pay, why is there an issue with taking an extra step to skin off what I can't have. To me, it's simple..I ended up being stressed. Another team member tried and she was trying to tell me something else about the oz in my cup. I offered to buy a 2nd Latte since my request was turning into a serious issue. Finally, another team member asked how could she help and FINALLY, my order was filled. She took the extra step to help me. I didn't get her name, but SHE made me happy. Some young adults have 0 patience when working in the public. If it's too much, maybe try something different. I'm not the only customer that will ask for something...

I visit this Starbucks on a regular basis and usually everything runs smoothly. Yesterday however, I used the app to order ahead for my husband and I. When I got there our drinks weren't ready so I waited. After a few minutes I asked about my order and it hadn't printed to be made. The guy at the register told me that the girl making our drinks was still training. I told him that I understood. I then suggested kindly that he go and help her as she seemed she could use the help. He went and helped her with some drinks which I thought was nice. I was sure to tell him that I wasn't being rude but that I had to get to work and that's why I was so persistent. My drinks were finally being made by the girl in training but I did have to ask him again to help her finish because she started making other drinks before mine were complete. I will continue coming here as this is the only Starbucks by my...

I dont think they care about the review because if they care, it wont have a lot of 1 star reviews in this location but still want to post to let everyone know that there is a girl who always wear a mask with long black hair. I walk in with no customer in the store at that time, that girl come to take the order without saying hello or what can I get it for you?, she was rolling her eyes in front of me and don’t even say a word after that then slam the scanner in front of me. I heard that from the other customers who waiting for their order like me and I got that experience too. She should be fired. People always come to Starbucks to start a new day. I mean if you are not happy with this job, just quit, nobody force you going to work to give customers attitude then ruin their happy day. We are customers who bring money to starbucks everyday which paying their salary then received bad...