Ale & Compass Restaurant — Restaurant in Bay Lake

Don't waste your time and money here. This place was a total disappointment which was so upsetting. First, I made reservations and did not get sat at the reserved time. Second, the waitress did not come to the table for the first 30 minutes of the meal to even get a drink order. Third, she was never the one to bring out the food or any other items besides a coffee once. Forth, it took an hour and a half to get a small bowl of soup for the appetizer. Fifth, the entrees came out with the appetizers and it was all ice cold; when the waitress was notified of this, she brushed it off and said that the kitchen has been "off" for a while and did not do ANYTHING to resolve the issue. Sixth, no mention of pesto was on the menu for the pasta I got (allergy to cilantro and parsley which are both common items in pesto) so if I did not catch this, I could've been hospitalized. Seventh, food itself was overpriced for tiny portions ($31 for 4 shrimp and a cup of pasta with minimal add-ins including a few wilted pieces of spinach, 1/2 a mushroom, and 2 cherry tomatoes... nothing else...). Eighth, atmosphere was awful with children running around and screaming. Ninth, the meat was tough and did not fall apart easy as promised by the waitress plus it was extremely dry. Tenth, mashed potatos are flavorless and dry like the meat. Eleventh, the carrots were hard as rock. Twelfth, the blue crab bisque had no actual crab in it. Thirteenth, the coffee was weak and watery; absolutely not worth $4 per cup. The only thing that was half decent was the taste of the pasta (once the pesto was removed of course). Fourteenth, after telling the server THREE times that we did not want dessert, she still proceeded to tell us all about the offerings and refused to leave until we picked one; we ended up telling her to please bring the check and that we were leaving immediately which she was highly offended by. All we wanted to do was leave after being stuck in there for 3 long, frustrating hours. Needless to say, my whole party left still feeling hungry and not wanting to even bother boxing up the leftovers. Do yourself a favor and go anywhere else. Also, as I was entering and leaving, all guests at this restaurant looked highly dissatisfied with their meals. That in itself should've been a telltale sign to turn and run from this place. Do better Disney. This was the worst experience I have had at ANY dining location in the hundreds of times that I have visited a Disney dining...

3.5 is probably a better rating. Love the food, love the ambiance, love the location.

My reasoning for removing stars stems entirely on quality of service. This seems to be a common thing in Disney, many of these servers are 'grandfathered' in. Obviously Disney waiters/waitresses are making a killing on a consistent basis. But due to them being grandfathered, there is a distinct lack of competition for the job. My girlfriend and I are quality tippers, however, we fit in the category that we would seem we wouldn't be. We are young, no kids, and we ask questions about things we are unsure about. From time to sit down, it was 83 seconds till we were talked to, fantastic. That's how it should be. Unfortunately that would be some of the best part of the service.

After we ordered our water, she returned in only a few minutes and we then ordered our drinks. From ordering the drinks it was 7 minutes till we received them, less than ideal for sure. At the time the drinks were delivered, we asked for more water. Our water would not be refilled till our food arrived 8 minutes later.

Next to us was a party of 8. Obviously a built in 18% gratuity was built into their bills, as well as additional possible. I'm sure our server took home $250+ from that table alone. The attention they got was, of course, significantly more prompt than us, a table she was only going to receive a $20 tip from. I am understanding to a point, when it's been 5+ minutes for you to just get us our check, but you've quickly gotten the table next to us, sugar, checks, and coffee in the time between us asking for the check and receiving it, I can be frustrated.

I'm being critical because this is Disney. And again, this is something I've noticed at multiple restaurants: The Wave, Whispering Canyon Cafe, Crystal Palace, and now Ale and Compass. They have all had lackluster service when you're a young 20s couple.

If you're a family of 4-6 and your bill is going to be over $200, I'm sure you'll experience great service.

To briefly speak on the food, it was excellent. I got the Angus which was cooled very well. The arugula was nice with a little vinegar on it, and the bread spread made a...

This beautiful restaurant is located in the Yacht club on Disney property. The parking is small and took me about 15 minutes to find parking. Note: there are some resorts that will only allow you to park 30 minutes before dining reservation. I think it has to do with some people like to get on the sky liner, explore the resort, etc. causing the guests that have hotel reservations to not have parking.

Okay, back on track, sorry, trailed off a bit.

Once we found parking, we walked in and the restaurant is located on the left hand side ( they have a bar lounge, sort of next to that)

We checked in about 40 minutes early and got sat down 5 minutes later.

We sat down and we’re given the menu. My daughter and I chose the following: Braised short ribs Garlic pasta ( apologies, forgot the specific name) Truffle fries Apple cobbler with ice cream 12 layer chocolate cake

My daughter had the ribs and she loved them, very tender and not too sweet. It came with a vegetable mash ( mashed taters with some veggies )

I had the garlic pasta with spinach, mushrooms. They were large, thick noodles , super tasty. Large portion for one person.

The truffle fries were amazing! It was my favorite!

The 12 layer chocolate cake tasted great but we were hoping for a bigger piece lol. The slice we got was pretty small and it was like 9 dollars.

Apple cobbler was great too, hot filling with ice cream on top.

They gave a small amount of ice cream though.

Overall, love the experience and the food, I highly recommend this place!

(Over price for two people that order a side enhancement, two main entrees and two desserts plus a 20%...