Dickey's Barbecue Pit — Restaurant in Bay Saint Louis

I enjoy the food from this location from time to time. Sometimes I visit the Gulfport location as I work in Gulfport. So I had a coupon with stamps and I wanted to redeem my coupon today. I told the cashier that I was in a hurry and she cut me off to say something to the other lady who was working. Neither one of them knew about the coupon, they discussed it for a couple minutes as I’m standing there just wishing they would hurry up. Then, she doesn’t know how to ring it in, so she’s gotta call the other girl over to check. Then she goes to make the sandwich, but before that, she had to package some meat up first. I’m ready to scream at this point and just tell her to please hurry. I needed extra sauce, so she said it was a dollar. I put the dollar on the counter and I can see my order ready, it just needed a bag but of course she needed to ring in the extra sauce first before she handed me my order. As you can tell I am very frustrated. This is not the first time that I have had unnecessarily slow service here. These people just need to work faster. I know help is hard to find as I work in the food industry, but maybe if they were better trained on how to do their jobs and stop chatting so much when they have paying customers, they could do a better job. 3 star because the food has always been good from this spot! Just give yourself plenty of...

I have eaten many times from Dickeys in Bay St. Louis MS. I just received my food and very disappointed. My wife, myself, and my son ordered food. I ordered the chicken (dry) with regular sausage (burnt and very dry), my wife ordered the chicken (dry) with jalapeño sausage (burnt and dry) and my son ordered chicken (dry) and pulled pork (dry). I have never had the driest food in my life. This is ridiculous and horrible that we spend this much money for this. I have never had bad food from here but as of what I dealt with tonight we won’t ever order again. I can’t believe that you send out food like this. Only thing that was good was fried okra. Not to hard to mess that up. You need to fix this issue. I’ve always loved your food but it was a disappointment this time. Not a happy customer and possibly won’t return.

It’s no good for you to send me an email to handle my problems when don’t reply to the email. I sent an email after my review. No response. You can’t fix your problems by telling me to send to an email address that you don’t reply back to. You just act like you care and that everything goes away. Bad business. I expect to hear from someone. I fell you still need to handle this issue professionally. Just telling people to email the complaint and you not answering the complaint is not a great way of...

If I could give a 0 star rating, I would. I ordered online and got the 2 two meat plate special. We ordered pulled pork, ribs, chicken and smoked sausage for the meats. For the sides, we ordered 2 orders of potato salad, beans, and fried okra. Not only did they leave out 1 order of potato salad, the pickles and onions were left out too. The ribs and sausage both looked like they were cooked the day before. Sausage was overly dry and had a nasty flavor. The ribs barely had any meat on them and were nasty as well. Even the Texas toast was soggy. I've eaten at a Dickey's in Texas and at least they know what Texas BBQ is supposed to be like. This is like getting BBQ from the Wish app. This is not an actual restaurant, but a little corner of a no name gas station. DO NOT waste your money. I wish I had my $30 back. McDonald's would have been better...