Dunkin' — Restaurant in Beaumont

I had an online pick up order of a small coffee and a 25 count of munchkins assorted I received all Blueberry glaze, and the coffee taste like it was made with dirty dish water. There was no creamer added to it whatsoever no not to mention ordering it online is so that you don’t have to wait and they still hadn’t made the munchkins when I got there so I had me pull around just to receive the nastiest flavor of them all 25 times over and I was buying them for my class of teenagers so it’s safe to say my Money will be thrown in the trash this morning. I used to love Dunkin, but since moving and only going to that one because it’s close to the house, I do not plan on going back every time I’ve been in the past couple months has been about been a bad experience. I’ve never left a bad review on a place but this just ruined...

I usually go to the Dunkin’s on Phelan and they always do a great job. At this location I’ve gone twice and both times have been horrible. The first time all I ordered was a piece Of avocado toast and some bacon. Myself along with 8 other people waited for about 30 mins and kept getting the wrong food. The second time I went I paid for a piece of avocado toast and then they told me they were out of avocado. So I said ok I’ll take a bagel. They didn’t have bagels either. I went to Phelan instead and got my toast.

The guy that works here is super nice but the staff is unorganized and customer...

Had the worst customer service experience this morning. I was first customer in the store to be serviced. Two others came in and placed their order. There are three helpers behind the counter. All I waiting on was a $2 coolatta. The 2nd and 3rd customers received their larger order and leave. Meanwhile the drive thru is being serviced with no problem. I'm still standing there waiting on a $2 coolatta. Manager was no help. I told him events that occurred. He did not apologize, just asked what I was waiting for. It should not take 20 minutes to get a $2 coolatta. I'm done...