Layne's Chicken Fingers- Beaumont — Restaurant in Beaumont

I have been to this Layne’s location a couple of times since their opening. Their chicken is more seasoned than their competitors, but it tends to be heavily a on the drier side. The toast is just regular white bread that is buttered and grilled. Their fries are really crispy and are the best part of their meals in my opinion. I have also tried the salted caramel milkshakes, which are a good blend of sweet and salty, but on the thicker side.

However, if you are ordering large orders, please check your food and make sure they have everything correct. I recently ordered two of the family packs. One family pack consists of 20 pieces of chicken amongst fries and toasts. My order consisted of one regular family pack and one spicy family pack, which comes out to a total of 40 chicken tenders. After receiving the order, I opened the package at home and realized they had only given me 30 pieces of chicken all regular. I called and the best they could do was provide me the remaining ten of my chicken in the spicy flavor and two free fountain drinks. This was so disappointing, especially since it was for an event. If it was busy, it would have been understandable, but there was not a single soul when I went inside.

Overall, the restuarant is a fast food chain is just like any other. However, it is halal for those that have food restrictions, which I think is it’s most redeeming quality and why I gave it an extra star, as there are not many halal options around...

I was having a bad day today. This is actually my second time coming. And I just wanted to edit my review to let Laynes know that I am appreciative of all of your hard work. The cars are wrapped around the building and people a walking in to get food but your customer service did not waiver. My food was not compromised. Thank you for working hard to put my food through quickly and perfectly. It was fresh, presentable, and tasty. I especially like to thank Julien! As I said I was having a bad day. Sometimes you can do your absolute best and it can in an instant feel like it was all in vain. Julien had excellent customer service. I was not rushed, he was pleasant, and when I ordered he did not say the usual… “ is that all.. or what else” he made me feel like he wanted to be at work. ALL of you did. I told you about my day because you will have the kind of day like I had someday. But don’t get weary in well doing. We need good hardworking people in the world. If you get discouraged remember that if no one else tells you that they appreciate all the hard work you do… I do!! I thought chic-fila had the best customer service… hmmm watch out...

When this location first opened it was awesome, now, not so much. I work in Beaumont so I’ve came to Laynes a couple of times to where I’ve been disappointed. On a previous occasion, my food was so salty i literally had to get a napkin and wipe the food off. I couldn’t bring it back because I was on my lunch break and I didn’t have time go back once I opened it.

Yesterday 10/4/25 my daughter and I passed through on the way out and ordered us a kids meal. The lady at the window was very friendly and polite so that was a plus but that food. Horrible! This is a prime example of check your food before you drive off in which we didn’t. I got down the road and my daughter and I took our food out and was disappointed. The batter was literally gone off the chicken tenders. I’m not one to complain but this is not what I expected. Hopefully they can get back to where they started and provide exceptional...