Baskin-Robbins — Restaurant in Beaverton

Will not go back! I ordered a birthday cake for my little boy from this place because its the only place I knew of that could make a rainbow sherbert ice cream cake (his request) When talking with the girl on the phone I told her it had to feed 10 to 12 people and was very addiment about the size being fairly large. She assured me that the HALF SHEET CAKE would serve its purpose. She never said that their half sheet cake size was half the size of what you would get anywhere else. The next day I went to pick up the cake, and it was SO TINY. I said this isnt a half sheet cake sip1pze, and some blond kid who was in there visiting friends with a BR shirt in started yelling "oh my God" and making a huge ordeal because I questioned the cake. I told the girl that I told her I needed a big cake and why didnt she tell me. I told her I couldnt take this little cake back to the party its embarrassing amd not worth $32. She said " the cake I made, I now have to throw away- just so you know. Im throwing it away" She got major attitude. I then felt horrible and pictured what my little boys face would look like with no cake at all- so I said Ill take it. Just to give to me. At this point everyone of the employees in the place were very rude to me and made me feel horrible for complaining that I teared up in my car. I called to talk to the mangager and was given the phone number to the owner. I called the owner as requested, and he was nice. But he told me that the cake is big enough and is 10 inches. No Way was this 10 inches. I measured so you can see in the pics. He told me to go back and pick up 2 qts of ice cream on him to help feed everyone. I wasnt gonna leave the party again. He should have given me my money back for the rude employees and that I was unhappy. They could have offered another premade cake to go with mine. But they rather throw what I had away. I wont go back. Dont need teenagers being so rude and condescending to me. Also, dont want to play guessing games on cake sizes. PS: the quality of the cake was bad. I was told there were 2 layers of cake and there was only one layer of cake. The sherbert had ice...

I came for a late night craving of a milkshake and the service was pleasant. Staff were attentive and store was very clean. I ordered a large milkshake and when I was given my drink it was not filled the way it should be lady said she used the small scoops and made attempts to explain her mistake. I was very upset because I could of ordered a medium and had about the same quantity for cheaper! Where my thumb is is where it was filled this is after walking to my car and snagging a couple pictures, I left disappointed i dont know how i feel about this...

We have gone to the 185th and Farmington B&R for years. However, there is a girl there now that refuses to actually scoop the ice cream and complains it's just "too hard" the last 3 times we went in. So, she circles the outside of the container ONCE and then puts your shaved hollow scoop into the cup/cone. So what you have is a hollow scoop that's about a quarter of the normal size. If she can't scoop ice cream she needs to find a new job. Because now you've lost three customers. We have told her once too many times and each time she says...