Tapatio | Mexican Restaurant — Restaurant in Oregon

DO NOT WASTE YOUR TIME OR MONEY!!!

My husband and I have frequented Tapatio several times because we live close by. Every time we leave shaking our heads, kicking ourselves for not remembering the last time we ate there and said we would never come back. This time is for sure the last time they will ever receive money from us.

We bought the Living Social deal and also found a coupon in the mail so we decided to give it a go. The coupon said not valid with any other coupon and we weren't sure if the Living Social qualified as a coupon so we brought both and were going to ask. If not, no big deal.

We were seated and were looking through the menu and over half of the menu says "Not valid for coupons". Weird. The waitress walked by and saw both the coupon and LS printout on our table and went into a ranting fit over it! I'm not kidding. It was like a three year olds tantrum over not getting a toy they wanted. She grabbed both of them out of my husband's hand and said very loudly, "You can't use together! You can't use together! See? See? Right here!" And she pulled out a pen and circled the words on the coupon. Pointing to it and repeating, "See? Read right here!" So rude and un called for. My husband, who is much nicer than I am, said politely, "Thank you for pointing that out. I was going to ask you about that, but I can read and don't need it circled." At that she grabbed both and walked away, without taking our order.

Another 10-15 minutes goes by and she finally comes back to take our order. My husband orders something with steak in it (don't remember exactly what) and she reacts the exact same way! I couldn't believe it! This time it was over the steak not being an option with the LS deal. Then she runs off and brings back the paper she had taken away from us and again circling the no steak part. It was ridiculous.

Overall, the service was awful, the food was mediocre at best (my daughters mac and cheese from the kids menu was clearly Kraft Blue Box and i could make it better than they did).

BUT THERE IS MORE!!!! After the Living Social deal, our bill came to 8.90 and we were not leaving a tip after that fiasco. We wrote a zero with a line through it in the tip line. A few days later we see in our bank account that our total bill from that night was 12.90. She wrote in her own tip! I couldn't believe it. Like I said, save your time, money and dignity and don't go Tapatio.

If you want good Mexican food in the same area, go to Mazatlan on TV Hwy. Have never had bad service and the food is...

Preface: Had a coupon and decided to try the place out. Food was great for the most part but then I didn't believe what happened next.

Product and Service: 2/5 Service was great as both the waitress and host was incredibly kind and attentive. However, I had a coupon that needed me to pay at least a $100 for it to work. The waitress notified me that the bill hasn't reached that threshold and told me I should order more if I wanted to use it. I then ordered extras for everyone. Only until the end, did the waitress called me over and told me that when she initially told me to order more that she didn't add up some other plates and we were well over $100.

Value: 3/5 Majority of the food was great. However, my main entree (carne asada), which uses thin slices of steak was overcooked and quite dry.

Timeliness: 4/5 The food took about thirty minutes from the time ordered. We were offered chips with salsa and bean dip which were great. It was able to hold us over.

Presentation: 4/5 They were clean (used the finger test on the table to see if it was oily!) and they mostly followed the masking. However, some of them had their noses exposed. The food presentation is what you would expect from a Mexican restaurant.

If it wasn't for the main entree of mine being dry and the feeling of being cheated to be asked to order more when it wasn't necessary, I actually would have given this place a 5 stars. I do believe I had an unfortunate scenario and I am going to rate accordingly. I'm sure you would enjoy the food options, quality, and...

We used to go here for happy hour but the food..... what can I say, it's mediocre, I grew up in a hispanic household eating authentic mexican food. This stuff is like Americanized Mexican food with a lackluster feel. The jukebox comes on and is blaring so loud u can't hear the person across from u. Food needs a revamp. It's bland and overpriced. It seems to be missing some Love.

Update : 2-13-2017 . I see the owner responded but nothing has changed. Last time I gave this place its final chance and guess what? Burnt tasting chips, crusty salsa, runny beans. Lack luster service and not 1 person in the restaurant at 6:30 in the evening?? Walked across the parking lot to the 649 for a beer, fantastic! You guys lost a handful of customers now because we used to bring up to 10 people at a time. Don't think we're coming back. Just not good. Sorry I tried to like your place. The people liking this place with 5 stars I believe do not know what real Hispanic food taste like. It's supposed to be fresh , it's supposed to be flavorful and it shouldn't look like slop. You can get away with this kind of food for a while longer but Aloha and Beaverton are growing fast so watch out. The food trucks are putting out...