Sri Siam Thai Cuisine — Restaurant in Beaverton

Preface: My friend's family loves this place and I thought the food was pretty good. However, when I called in myself, I was surprised about the customer service I received.

Product: 4/5 Most dishes do not suffer from an overwhelming amount of oil.

Value: 3/5 It's a bit expensive per plate ($14-$16 per entrée).

Timeliness: 4/5 Takes about 20 minutes.

Customer Service: 1/5 Called in and was surprised how rude the front desk individual was. First thing I heard was, "I'm putting you on hold". Afterwards, I asked if they had dumplings on their menu and they told me, "Did you get the wrong number? We're a hot plate location". So I would ask them again in case they didn't hear me they replied, "Okay, you don't know what we serve. Goodbye" and they hung up on me.

Just extremely rude.

Cleanliness: 3/5 Some spots seemed like it wasn't wiped down well.

Presentation: 4/5 It's what you would expect.

Overall: 2/5 Their customer service leaves a lot to be desired. If that's not a problem for you, then this may be a great place for you if you're craving...

Watch your bill and save your receipts. My son picked up a Togo order with his mom’s debit card. The order was $13.5, he added $4 tip which totaled 17.50. A couple days later my wife bank statement showed they charged $20.50. My wife had my son come back just to let them know they overcharged and that’s not right. They asked for receipt. How often you hang on to a lunch receipt? But I guess we have to save the receipts for every little thing now because you can’t trust people, even if they screwed up, it’s your burden to prove it. Anyway the point is not the amount of money or getting back the overpay, it’s just to let the restaurant know they are sleazy. People please be aware so this won’t...

Ordered eggflower soup and spring rolls. The eggflower soup was burnt and had a very strong burnt taste and smell, pretty much inedible because of the taste. Ive never had a restaurant burn soup before... There is no way they didnt know the soup was burnt with how strong the smell was, and chose to serve it anyways. Might try ordering once more to see if it was a fluke, but if it arrives with the same quality then the cooks just dont pay attention, and thats not a place I want to eat food from. Will update rating if next order is not burnt.

Update: ordered eggflower soup once more to have it arrive burnt a second time. This is just pure negligence. Will not be ordering food from...