UPdated review: Not a fan of that guy, he's not customer service oriented. He's more concerned about protecting CEO profits than he is about keeping business. After writing this review I'm probably not going to be able to go back here anymore due to discomfort of confrontation and not being able to trust my food won't have spit in it after writing a negative review about this guy. I've had about 4 interactions with him and only 1 has been good. For the record I've been coming to this location for years! I know Megan by name and the other lady (not pulling her name off the top of my head right now) have both been incredibly awesome.
But this guy, is the opposite of them. And here's where I got frustrated today: Prices going up, and then the audacity to ask for a tip, for this guy that's not good, for me to tip a buck when I shouldn't have too, and then when I ask for a small fry cup he says he has to charge 25 cents for it.... then he's like I'll just give it to you realizing I just paid a dollar for his professional approach to things.............. like IDK I would remove the tipping option we need to get away from tipping culture. If you can't pay your employees a proper wage you shouldn't be in business. I will lose my favorite nostalgia crispy bean burritos to burn a company down to the ground that doesn't treat their employees right. This tip request is the first public indicator.
Original Review: Food is still awesome but prices are taking my reviews down from 5 to 4 stars on the food. Also trying to get the right number of sauce packets per item. I think I need 2 per burrito myself. Ideally I get several crispy bean burritos and tots but the prices prevent me from affording the tots anymore. But I used to use the tot bowl to mix my original and hotter sauce 4:1 and dip my crispies in that..... But the times are changing... So must our eating habits. I've been watching tutorials on making crispy bean burritos at home and it looks like I'm gonna have to master that skill.
Read more11/2018 edit: So I am a fan of Taco time. I have been going here for years but always through the drive thru. I came inside today to order because the drive thru line was quite long and I am honestly appalled... What I saw was the cook placing people's orders in a microwave to be sent to the drive thru. He did this with every order going out including mine. I asked about this and said I thought everything was made to order and fresh and they said of course they use all fresh ingredients.... Wow.... When it costs over $20 for my wife and myself to eat I really would expect orders to be made at the time of order, not hours earlier and shoved in a microwave
I love their crispy chicken and crisp chicken burritos. Probably my favorite fast food place around, but it is priced substantially higher than other drive...
Read moreOk I’m done. I was in on August 28th and the meat was something foul. They must’ve change the recipe but it was greasy and disgusting and it tasted like they made it with the seasoning from the grocery store. The one thing that I loved about the tacos was the meat and now that’s gone and that’s it for me. No more taco time
7/6/23 UPDATE They’re making the tacos right again 😊
5/10/23 11:30am UPDATE: apparently someone felt that making the tacos poorly would be good for business. Dropping my rating from 5 to 2. Whoever decided that skimping would save money, didn’t realize we’d notice. Updated photos of their new tacos which I will NEVER crave.
A great option for delicious tacos. Friendly service and convenient location on...
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