Thai Bloom! — Restaurant in Beaverton

Have been dining here off and on for a couple of years. Dine-in, take-out, and delivery (their own service, and DoorDash). Have tried many dishes here and everything has always been good, maybe not the best in the world, but pretty good and fairly consistent. Portion sizes have always been good as well.

I will say the two most common noodle dishes - Pad Kee Mao (Drunken Noodles - come with no bean sprouts) and Pad Pad Thai (comes with some bean sprouts) are a little heavy on the sauce. By comparison, both dishes can really vary from restaurant to restaurant anywhere. Some have a lighter color and flavor while others are darker and heavier. Thai Bloom is definitely on the darker, thick and heavy side, maybe just a bit too much. Basil fried rice is a tasty favorite, if you don't specify mild it certainly can get spicy, enough to make you sweat if you're not spice tolerant. The crab fried rice and Pad Thai (Dungeness) is also an excellent dishes without the heat. Curries have nice balanced bright curry flavor. The featured pork and ginger pot stickers here are also super tasty, and there is a chicken version on the kids menu.

Where this place keeps dropping the ball is with the bean sprouts, sometimes it's the little things! I have specifically asked for them on take out orders and delivery several times. NOT ONCE have they included them despite the printed receipt clearly showing "add extra bean sprouts or side of bean sprouts" next to each item, I'd even pay extra! Not much better results dining in, I usually have to ask at least three times before they get them. Last delivery I also paid $2 extra dollars for a small side of peanut sauce and they forgot that too! They do get super busy weekend evenings, but that's no excuse to keep forgetting items or ignoring them. Once is understandable, but over three times in a row is ridiculous!

Note - If you use DoorDash for delivery expect to pay an extra $2 on almost every main dish, this is set by DoorDash (no GrubHub or Uber Eats) and DoorDash also adds a hefty service fee. Using Thai Bloom's own delivery service through their website or phone-in is a far better option for the regular pricing without the service fee, but delivery wait times can be almost 2 hours during the dinner rush. Pickup service is a popular option as the togo table is always stacked full of orders.

The main dining area isn't huge, and it does fill up quickly, maybe the equivalent of around 14 four seater tables? If you want a quiet dining experience, don't come during the busy hours as it gets pretty noisy, especially if people are celebrating an event. There are also several tables in the bar area. They do take reservations and so far they've always worked out when coming with a 0-10 minute wait time for a family of four. In nicer warmer weather there's maybe another 10 tables outside along the covered sidewalk area that wraps around the building. We've always had decent service dining in, servers check with the table often but often but seem to forget the extras you might ask for, like drinks, utensils and bean sprouts !! Parking is fairly ample but also gets a little full so you might not end up right by the main doors. The disabled ramp entry is the long way around over by the bar entrance. Establishment has always been in good clean working order when we've come in.

All-in-all, not terrible, but definitely going to try somewhere...

Food and atmosphere is good, service has been absolutely terrible the two times I have been there. We thought we would give them another chance from the last time, unfortunately got the same server and had the same experience. Kimo is so rude and dismissive. I'm not one to not leave a tip, but he didn't deserve one. We understand that some places must tip out bartenders and other staff though, so my friend still did. Both times that we have been in there, Kimo made us feel like we were a burden and not welcomed. We understand that this last time we showed up within an hour of closing, but we wanted to make happy hour and no where does it show that last call is twenty minutes before close. Upon seating we were not greeted with even the decency of a "hello" or "how's it going". He immediately and veryy rudely told us "just to let you know we are closing up and I am doing last call on food and drinks. So did you want to order anything?". This was at 8:30pm. He then aggressively started scraping chairs across the floor (like nails on a chalkboard), super disruptive when you are trying to have a conversation and enjoyably eat your food. He then was outside doing closing tasks and BANGED a cable (to tie the chairs up with) soooo loud on the window right by us, without even the least bit of remorse when he came back inside (like it was on purpose). Through all of this, we went from having the biggest appetite.. to none. Also noticed that he had a completely different tone with certain other tables, compared to us--BOTH times we were in. Last time we showed up at 6pm, so it clearly didn't matter what time we were there.. we were still going to get treated the same, which was like $h!+. Overheard him and another employee talking bad about other customers, within ear reach, which is so unprofessional and shows lack of accountability from management. Read through several reviews where the owner has responded saying that they have high standards for their staff and training... This is clearly not the case. As small business owners, we really like to support other small businesses. But I can't justify doing so at this establishment when we are continuously treated so poorly... The food runner and bartender were super nice and pleasant. Wish we could have just given those two our money. At this point, we are not sure if we can bring ourselves...

Update: December 2024. The only way to get decent food is dining there! Picked up a 60$ order last night. Pad Thai was not fresh made! 😡. Was like very dry, old, blah. Like it is when it's been leftover in the fridge for 2 days! Very disappointed. We spend a lot here monthly! Shame on you Thai Bloom for sending old leftover food out for to go orders. Never have we been served pad Thai that was so disgusting when we go there to eat. They figured send it out with a to-go order who's going to bother driving all the way back! And you can't call the restaurant! When you call it's going to some call center type of place. Not to the actual restaurant!! Thai Bloom you owe my daughter and I a fresh cooked order of Pad Thai! DO NOT WASTE YOUR $ ON TO GO ORDERS!

After my first review of 2 stars! They thank me and are glad I had a good experience?? What is wrong with these people?!

Definitely time to try a different Thai restaurant.

Good food but you need to dine in only. Since Covid we have called and ordered over the phone and pick up inside. Every time the order is wrong. Ask for no onion in the fried rice. Get more onion then there was rice. Most discusting thing ever. All you could taste is onions!! Ask for extra peanuts on the pad thai. Even that's skimpy. Barely any! With a huge amount of noodles. But then again they didn't put any!!. Ask and pay for extra plum sauce. To go with pot stickers and satay chicken. Of course we didn't get any plum sauce or the sauce that goes with the pot stickers!! $60 worth and a 8$ tip!. Omg. At this point feel robbed. Was so hungry for that dinner then nothing!! Is right about any of it. We are done giving them the chance with to go orders. Maybe when covid is history. May go on a Sunday someday for happy hour. When we know we will have the sauces that go with the dishes. Been ripped off...