Domino's Pizza — Restaurant in Bedford

So much potential, but they ruin it every time. I won't even order from here anymore. The food has actually always been hot and fresh, but that does not compensate for all the other issues. When the food is delivered it is ALWAYS (I don't mean most of the time, I really mean ALWAYS) missing the sauces. The free ones and the paid ones. I don't care how hot and fresh cinnamon twists are, they are worth nothing without the frosting. That would be like eating mac and cheese without the cheese. The same thing with the cheesy bread without the marinara. The pizza missing sauce for the crust is definitely not the end of the world, but the pizzas we've gotten have had the cheese and toppings fall very short of the edge of the pizza, leaving a 3-in crust. I know plenty of people might like that, but when you were paying for those toppings and there's only a glop of them in the center of the pizza, it's very disappointing. And the last pizza my son ordered was supposed to have bacon on it. With no exaggeration, it literally had the equivalent of two slices of bacon broken up into a couple...

Horrible experience ordering at this Domino’s location. I ordered it online only to find that my order did not go through. I started the order again, checked out and it said again that there was a problem with my order.

So ultimately, I could not order at Domino’s Pizza last night, there was nothing wrong with my credit card, but for some reason, the order was not processed at their end in Bedford.

Two hours later I found two charges on my credit card for two orders that I never even received.

I called the store and was told that the manager wasn’t in. I’d have to wait till tomorrow. Today I took a ride over there and the manager said there was nothing he could do about it. I’d have to get in touch with my credit card.

Quite an ordeal and the customer Service at the store was not very...

Ordered online which I’ve done multiple times before without any issues. Tonight, we received the incorrect pizza. When I called to correct the issue, no one answered the phone. I decided to call their sister store to help get the issue corrected. The manager stated her would call that store manager, which I’m guessing he did because I received an email apologizing with 20% off coupons. That would be great if my girls would eat the pizza we were sent. Now I had to go to the store to correct the issue. Which wouldn’t have been an issue if I wasn’t positive for COVID. I thought the store was busy that’s why they weren’t answering. Nope, only one slip up and 3 gentlemen working. They gave me no explanation or apology. Just handed me the pizzas and told to have a good night. Poor...