Title: Exceptional Service and Generosity! 🌟🍕 #ImpressiveCustomerService #GenerosityMatters
Review: I recently had an amazing experience with Google Maps while waiting for a gig. Due to an unexpected cancellation, I found myself waiting for my order at the restaurant. To my surprise, the kind and thoughtful staff member, who noticed my situation, generously offered me the pizza for free! 🙌👏
The customer service provided by this establishment was simply outstanding. The level of compassion and understanding exhibited by the staff member truly impressed me. They went above and beyond to ensure that I still felt valued as a customer, even when faced with an unexpected situation. The gesture of giving me the pizza for free was not only unexpected but also greatly appreciated. 😊❤️
I cannot thank the staff member enough for their generosity and excellent service. Their actions truly embody the spirit of hospitality and have left a lasting impression on me. I highly recommend this restaurant to anyone in search of exceptional customer service and delicious food. 🍴🌟
Kudos to Google Maps for guiding me to this wonderful place and helping me discover an establishment that genuinely cares about its customers. I will definitely be visiting again soon! #GoingTheExtraMile #CustomerSatisfaction...
Read moreI have been looking for a pizza referred to as Kitchen sink, I finally found it at this place although they call it the firehouse deluxe. So I went ahead and called in the order at 3:20pm to be ready at 5pm for pickup.
I arrive at the shop at 5:01 and walk in and see every single employee so into their phones that they didn’t notice me and my girlfriend arrive and so we wait a few seconds and then I knock on the counter.
I tell them I am here to pickup my 5pm order then he says what is it for... I told them the firehouse deluxe.. at this point I realized that they didn’t have the order ready at all.
I decided because of this OBVIOUS disregard for customer service I wasn’t going to wait.
Such a bummer because I was really looking forward to this type of pizza and found it close to my home.
Sorry firehouse, I will not be your customer and I’m going to tell everyone else I know to not buy from ya’ll either.
You...
Read moreI ordered 2 pizzas and a side of wings. The wings had no sauce and, better yet, were completely inedible! They had black mystery spots all over them and a few were even congealed together. Words can't begin to describe the odor they emitted.
One of the pizzas (chicken and onion) was terrible and had a mystery flavor. I couldn't quite put my finger on it, but it was similar to a dirty water taste. The other pizza (veggie) was edible but completely bland.
Best part: when I called to complain about the wings, after a lengthy and completely unnecessary argument, they said they couldn't refund me but offered me a free pizza. Yeah, no thanks. In all my years, this was the worst pizza AND wings I ever attempted to eat. DO...
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