Westside Pizza — Restaurant in Bellingham

Their pizza has the ability to be a great pizza, but only if you tell them exactly how to make it--amd then pay a premium. I like a good ham and pineapple, but they are insanely stingy with the ham and the pineapple. I have figured out that they put half the ham and half the pineapple they should be using for optimal flavor. And yet strangely they almost over do the cheese. It seems that even they know that they are too stingy with the ham and pineapple because they have a specialty pizza that costs more that is double ham, double pineapple, double cheesy. But this results in an absurd amount of cheese. So I have to go through the hassle of ordering a pizza with double ham, double pineapple and regular cheese everytime. What a pain. And this is a 4 topping pizza according to them. So it's also very expensive.

I also never get their deals. Either it's online only, which makes no sense really. Or I can't get the free whatever for joining the mail list if I order online. So I always seem to be paying full price. I do love pizza and I would order their pizza a couple times a month if only it weren't so expensive. Instead I either get a pizza from the grocery store or make my own. Then I don't have to worry about them wrecking the topping balance.

All that said, there aren't a lot of good pizza places in town so if you want to order a pizza this is your spot. Just know that if you like ham and pineapple you have to give them very careful and detail instructions on...

My husband and I love their food, and were ordering pretty regularly for our pizza nights... Until tonight. We received the worst customer service. When calling to check our order status, a kid named Jake answered, was incredibly rude, telling my husband our address isn't labeled anywhere and basically doesn't exist. Mind you, we have ordered from here before, and all of our mail and packages come to this address. Jake states the order should be arriving soon. The young woman delivery driver (who was very sweet and not rude) calls me to tell me she is lost, so I give her directions. Another 15 minutes go by, so at this point we are over it. My husband calls to cancel the order, a kid named Beth answers this time, my husband has a few choice words about Jake and tells her to cancel the order. She turns out to be 10 times more rude than Jake and says they will cancel the order. My husband is a sales manager, he understands people have bad days, and can have bad attitudes once in awhile. But it seemed this entire crew didn't care at all. Knowing how important reviews are to businesses we usually never write negative ones, but we felt inclined after being treated so great. 👌🏻

*We were contacted by Westside Pizza and apologized to. Definitely made us feel better knowing that they do care about their customers and this incident seemed...

Tried to order delivery from Westside Pizza on Cordata Parkway in Bellingham. The website was broken—promo code kept failing—so we called. Told them our address (3 miles away), and they said,

“We only deliver to Bellingham.” WE ARE IN BELLINGHAM.

Instead of helping us with the promo, they tried pushing a different deal we didn’t want. So we fought the broken website ourselves—47 page refreshes later, we finally got it to work. ETA: 6:45pm Delivery time: 7:20pm

The driver hands off the pizza and heads back to the car. I ask, “Where’s the soda?”

“I don’t have one.” “Is it on the receipt?” “No.” “Can I have a copy of the receipt?” “Oh... the Pepsi. I’ll bring it back.”

She never did.

An HOUR later we call the store.

“We’re not sending it. We only have one driver.” “You can come get it, or grab it next time you’re in.”

No refund. No apology. No accountability.

Oh—and the pizza and breadsticks? Uncut. Like they just dumped them in boxes and peaced out.

This place is a joke. From the glitchy website to the lazy service and zero customer care. How the hell are you still...