Jaliscos Mexican Restaurant — Restaurant in Belton

We’ve been coming here for years. When my wife’s family was in town for the holidays we did a large order of breakfast tacos for everyone. We picked it up got home and realized they were all wrong. Most of them were just eggs instead of bacon, egg and cheese. Etc. So I called and asked for a refund on these that were messed up. (I didn’t even ask for a refund on the whole order, just the ones that were incorrect which was 8 of the 12 we ordered. Despite ruining our breakfast and morning). Since no one wanted to eat them. I was told they couldn’t do that bc the manager was out of town for a wedding. My options were to come back and have them remake them or come back and they would give me a cash refund. We live a good 15 min away. So, I told them I would be in that afternoon for the cash refund and they took my information. I show up hours later and was told they wouldn’t refund me bc I didn’t bring the tacos back. When no one I talked to that morning told me I needed to. They said they would make it right, just for me to make the trip and tell me they wouldn’t actually do what they said on the phone.

Like I said we’ve been going here for years, but never again. The food, service and everything else has gone down hill over the years. Try Mi Pueblo or the taqueria down the street. Avoid this place and...

I WILL NEVER EAT HERE AND AND I DONT RECOMMEND ANYONE ELSE DOES EITHER. They messed up a burrito I ordered before going to work all the way in Temple, I called and they told me I could come after work and get it replaced. Fast forward to ONLY 3 days later and they messed up my burrito a second time, not putting an ingredient I asked for on there. Mind you I paid almost $16 for just 2 burritos and 2 drinks, but this time when I called after getting to work and seeing their mistake I was told I would have to bring the food back or I would not get my correct order. I told them it would be 7 hours of work, WITH NO FOOD TO EAT, because of their mistake. I have hypoglycemia, which means if I don't eat something for 7 hours I will get sick with shakes, nausea, headaches, and worse. They told me I could come back for a SIDE OF POTATOES (the item they forgot) for free. I should get what I ordered either made right the first time, or replaced. They told me it was a policy of theirs, but it wasn't a problem 3 days ago in the same situation. I've eaten here for YEARS with my family, and the attitude that both the girl answering the phone and the MANAGER gave me while handling the situation was astonishing. I WILL NEVER EAT HERE AGAIN AND I RECOMMEND THAT NO ONE ELSE...

I am so upset right now! I went threw the drive-thru to get something for dinner I got quesadilla the large one with ground beef, like I always get I asked for a little bit of extra ground beef and I don't get Pico I just get guacamole and sour cream well I got home I cut one of the quarters and put guacamole and sour cream on top ate half of it instantly was sick, there was a bad taste in my mouth I threw up I called to tell the owner and they basically told me that I wasn't getting my money back cuz there wasn't nothing wrong with the ground beef. So I went back to the store to try & talk to the manager but he wouldn't even talk to me, I first ask could he come outside & talk he wouldn't. So I went inside, they wouldn't even address me! All I wanted was to let them know that something in that to go order was not good I didn't say it was the ground beef I didn't say it was guacamole or the sour cream but something was not good in that to go order it was almost $11 But they wanted me to get a doctor's note because nobody else complained I will never go there again!I have never been so humiliated! Maybe someone should teach that owner some manners, when I was growing up the customer was...