The Honey Baked Ham Company — Restaurant in Bentonville

I ordered my Thanksgiving Ham Saturday evening. First time I have ever done a Honey Baked Ham. I drove from Bryan, Texas. Myspouse walked into the cafe, said hello, I’m here to pick up our ham and gave our name_ _ _. The person on the other side of the counter said we know it by numbers. So he came back to the truck and asked for the numbers. I started frantically looking through my emails for the confirmation number. I looked and looked I couldn’t find it. We be went to go get the pies I ordered so I could find the email look some more. I decided to call the company and ask if they could look through their system by date and time. She found me by NAME. I was frantic that I ruined my mother’s Thanksgiving dinner because I forgot the main meal she asked me to bring. I probably not ever buy from this store or recommend it due to just this one lie which it was from a common person who was to lazy to look up my name on a piece of paper. Btw she was doing it to another person when my husband went back in to get our ham. He said something to them when he...

It was a struggle to place my order at the front, but that's okay. My order was correct, and the food was good. What made me really sad was hearing how the woman in the back spoke to the cashier. At first I could tell she was mad because she snapped at the cashier in front of me about marking an order to go when it wasn't. Then she went to the back and said something about how she couldn't believe how many times the cashier got that wrong. Then a few minutes later the lady in the back asked the cashier about what salad dressing I wanted for my salad, and without waiting for her reply, she said in a rude and sarcastic way, "Let me guess, you forgot again." I get that I don't know the whole story with the cashier, but it made me feel sad and less likely to visit that...

First time to try this place. I got three sandwiches to go. Two pulled pork and one bbq stacker. Pulled pork sandwiches was cold, like just taken out of the refrigerator cold and one of them was all fat like you see on end of a roast fat. Bbq stacker sandwich NEED TO CHANGE THE NAME OF THAT ONE!!!! ya one piece of bacon,,,small piece of ham that has been cut in half like lunch meat thin,,,small slice of tomato and one small leaf of lettuce.. Definitely way over priced.. Definitely not worth the money!!! As a cafe should never let their food go out like that and charge those kind of prices.. I won't be back and will not recommend this place to anyone. Paid 40 dollars for a 5 dollar fat,,literally...