Christine's Bake Shop — Restaurant in Bergenfield

SPEND YOUR MONEY ELSEWHERE!!! As a customer with a significant reason to inform the store of an unfortunate situation where you bought $50 worth of baked goods from their store just to find half of them with mold - you expect a sincere response of an apology - right?

When you walked in and reminded the lady behind the counter of previous incident, her whole demeanor became like a Grandmother scolding a child - its inappropriate! Was even boastful that she checks her breads every 3 days for mold in a mad and condescending tone - i tried to appease her by saying nicely “Please dont be mad! Im not even asking you for anything im just reminding you!?” However, would not stop being defensive and could not even get a word in! After i paid for a bag of pandesal and cheese cupcake - she was still mouthing me off and instead of handing me my change placed it in the counter forcefully! I decided to pick my battles and be matured about it - i pushed the items i paid for and said calmly - “thank you i’d rather just leave so that you dont have to yell and be mad at me!” Then headed for the door! She then came out of her station with my items saying i should take it coz i paid for it and used the excuse that she’s Kapampangan and thats how they sound when they talk ( which was 360 degrees different also completely nicer than how it was when she was literally denying they dont sell moldy goods). Please see the rest of the reviews here - all related to mold! To the management - send your staff old or young to anger management or give them a script to follow! Its a shame that you treat your customers to a...

Bought 2 pkgs of hopia munggo on Thursday December 23, 2021. The staff said all baked goods are fresh. Friday my husband, my sister and I ate 3 out of the first pkg. It tasted stale and crumbly. Looked at the pkgs and found mold on the side of the hopia. The other pkg has advanced mold. Drove to the bake shop and showed them the pkgs of hopia. They offered to replace it, I declined. They issued a refund. No apologies whatsoever. Guilty as charged! With Covid you would think this bakeshop would be selling fresh baked goods but no they don't . They lied...

Nice staff and excellent tasting bread!! The only sad part was i bought a couple "Pan de Ube" only to find mold on all them the same day, just 2-3 hours after I bought them :( I was very sad after hyping them to my friends and family, only to have a few of us get food poisoning today. Very disappointed after thoroughly enjoying the delicious bread. If it wasn't moldy, I would have recommend this bakery hands down and already feel sad to write this. Maybe just triple check your bread for mold...