Starbucks — Restaurant in Billings

I didn’t appreciate the way they were treating me about my service animal. He’s perfectly well behaved and he is a seizure alert dog. I need him because I suffer from seizures and he alerts me when he can feel one coming on. Mind you the store was completely empty and not another soul in the building besides me. The kid behind the counter, not the one taking my order, spoke up and asked me if he was a service animal to where I immediately said yes, and then he gave me a look of condescension. I chose not to explain it to him because I felt disrespected, so I just waited for him to finish his justifications and just nodded my head. but at the same time, I patiently waited for my coffee to finish while stewing about the disrespectful approach. If someone contacts me and makes this right with me, I will change the star rating, but I feel this issue needs to...

Everything was a decent experience, but the blonde lady at the drive-thru seemed like she didn’t want to be there and was talking like she hated me or just being at work. It made the experience unbearable. I just wanted coffee before work and it just killed my happy morning demeanor. Usually I’d recommend this location but Ill try a different Starbucks if this is the standard for customer...

This by far is the best Starbucks I have ever been too. I like it better than one on King Avenue! The girl crew were all friendly and personable! They were very animated and chatty which I love n is rare with customer services. They made great drinks with smiles on their faces! It was nice and clean inside! I would drive all the way other here when I’m hankering for Starbucks....