Subway — Restaurant in Birmingham

Hi, I was trying to use the mobile app to see if the store in question does the Bogo sale on sandwiches, when I found that they dont I closed the application and drove to a store to get food instead. When I arrived at said store I get an email saying my order has been confirmed. I did not try to place the order because buying two subs instead of buy one get one was not my goal. I immediately called the store to cancel my order, where the lady working said her manager is not in so she can do nothing which was at 420pm the order was supposed to be ready at 430 via what the application said. The worker said the sandwiches were already made which I dont believe, so I asked to speak with a manager, where I was told that they would get my number and the manager will call me, this is not my first run in at the store so I know the manager only comes in when she feels like it usually in the morning so I waited this morning for said call back. Instead I had to call them myself, just for the owner to say it's nothing she can do either, no refund no sandwiches just time and money wasted over something I didnt order. I would appreciate a prompt reply and actions being taken I hope to hear back at the earliest...

This location need to address their fly issue among others. I am curious why does the Subway Club and the Roast beef cost the same? I have ordered a Roast beef for me and a Subway Club for my son several times . The Subway Club gets the same amount or more Roast beef as the Roast beef Sub and also gets Turkey and ham. I pay the same price for both. The Subway Club has all this meat and the Roast beef might be 2 or 3 slices of meat. How is that fair? Either put more on Roast beef or charge less. For them to be the same price is ridiculous. The last time I got my son a Subway Club and myself a Roast beef , the sandwich maker put two slices of Roast beef on mine then three slices on the club and proceeds to add the ham and turkey. I said just go ahead and make mine a club too. This matter needs to...

I wish there was an option to give no stars because that’s exactly what this location deserves. I used the app to make a purchase a couple of nights ago. I arrived fifteen minutes after my order said it was ready and the lady hadn’t even made my order nor was the store busy. She charged me for my order although i paid on the app and i was told my payment didn’t go through. Checked my account and not only was i charged twice but the amounts were different. I reported this and have been waiting for the manager for three days to contact me to address this issue. I’m pissed at this point and i will be contacting my bank to dispute this issue. I didn’t get twenty three dollars worth of food so i’m Not honnabe...