Blaze Pizza — Restaurant in Bismarck

Went in to order pizza for first time at this restaurant. Both of our crusts were burned around the edges and had less toppings than a frozen totinos pizza. It tasted like cardboard and I asked to speak with management. Offered me a pizza on a different crust and I did not want that so she took my pizza and discarded it. Had to go back and ask for my money back as I paid $16 for it. My husband had hardly any meat on his and was disappointed too but I only asked for refund for mine. She told me to call the manager in the morning (it's only 645 pm) and gave me her name and number on a sticky note? Was greatly disappointed by the food and service. Our dinner was over $40 and was a total waste of money. Other people in line received much more toppings than we did also? Something is not right here. Update: after speaking with manager was informed that it was basically my fault for ordering the keto crust and not knowing what it should taste like? and my husband's fault for not asking for more toppings. My money was refunded but the manager took no accountability for the food or service instead telling me that her staff prepared it the way it was supposed to be prepared although she was not there and "unfortunately" a staff member gave me a full refund. I guess this establishment doesn't feel the customer is...

Extremely Disappointed — Unacceptable Racist Behavior. I’m honestly shocked and deeply disappointed by my recent experience at Blaze Pizza. What should have been a simple meal turned into something incredibly uncomfortable because of the racist behavior I experienced. No one should ever be made to feel unwelcome or disrespected because of their race, but that’s exactly what happened. My 4 year old daughter got a cup for water and filled it with lemonade. Before I could tell her to get water instead, an employee came to me and had me pay for the drink because they don’t give free drinks out. Ok - I paid for it. The next customer came along, a white male, and he also got a cup FOR water, but filled it with a blue drink in it instead. When I said something about it, they didn’t care. The staff’s attitude and comments were completely out of line — instead of treating customers with basic respect, they made assumptions and treated us differently.

Blaze Pizza needs to take serious action to train their employees on diversity, inclusion, and basic human decency. A company that allows this kind of behavior reflects poorly on its management and values. I won’t be...

Always try to eat here while in Bismarck, which is a few times a month. Best pizza in Bismarck and probably the most healthy options. My favorites are the white top and BBQ chicken. My last visit on my way back home tonight I ordered 3 white tops and 2 BBQ chicken. I opened the box once home and was disappointed to see my BBQ chicken pizzas were made incomplete. It had red peppers on it instead of onions and MISSING THE BBQ SAUCE! I called the store and after talking with an employee who took my name, phone number, and email address down told me I would be contacted by the manager tomorrow and would get 2 free pizza vouchers. But that's the only negative experience I have had. The workers are always friendly and in a good mood. I will have to check the product before u leave the store next time.

Update to this review. The manager personally contacted me and apologized about the incorrect pizza being made and sent me coupons to replace the pizzas. Service like this keeps...