Ground Round Grill & Bar — Restaurant in Bismarck

My husband and I went to Ground Round for dinner on 9/18/2025 as it has been a restaurant that we have been wanting to try for some time. The hostess was very pleasant and cheerful! Before ordering, I informed our (very impatient) server that I have a severe allergy to mushrooms and expressed that my meal cannot be prepared on the same surface (unless cleaned) as mushrooms. She said "oh, okay". My husband ordered the Texas Hold'em with fries. I ordered the Bacon cheese burger with fries. My husband's burger came to him well-done despite being ordered med-rare with very little sauce on it and a small amount of fries. My burger was literally just the meat, cheese, bacon, and the bun, no mayo. The burger was dry and the bacon was burnt and I can get a better order of fries for cheaper at a fast-food restaurant. I thought that the dry burger was the reason I was having issues swallowing, however, it dawned on me that I was, in fact, having an allergic reaction. We promptly paid and left, as I don't like to make a scene. As we were walking out to the car, my husband wanted to know if there was a possibility that my burger was prepared on the same surface as mushrooms. The manager on duty, while not out right rude, expressed that we should be aware of the possibility of cross contamination when someone has allergies to certain foods. When he asked when the GM would be working, she stated that she "had no idea when she works next", was not helpful in finding out information for him, and made it a point to say that our orders didn't come with mushrooms so should not have been an issue. Needless to say, we will not be eating at this...

Showed up to the Ground Round shortly after their opening time on Sunday and wasn't sure if they were even open. Zero cars in the lot, not even employee's vehicles... had to check the door to see if they were open or if there was any signs. Don't be fooled by an empty lot, they are probably open. The food was good and somewhat disappointing at the same time. I had the double elk burger, which although good, wasn't as gamey as I had wanted. Could have ordered a plain double hamburger and probably wouldn't of been able to tell the difference. Sorry, but if I order game meat I want it to be gamey. I will not order it again. My mom had ordered some french toast thing off the kids menu and got the pancakes meal instead... waitress was gracious and appologized, offered to fix the issue but mom didn't want a fuss and ate the pancakes. Other than the mix up, the service was good. This experience hasn't soured me from the Ground Round, but I don't know when I...

Tried to place an order to pick up. Lady on the phone could not get her act together and sounded very annoyed for having to take a phone order. First she asked me to turn down the volume on my phone because apparently I was yelling in her ear… then she said she was gonna turn down her phone volume (which makes more sense) I asked for an appetiser and so she repeats every word in slow motion, once she’s done I proceed to continue the order and she yells at me “HOLD ON WAIT HOLD ON!!! Do you not want sauce? You want extra sauce? What?” - well, how about the sauce that is INCLUDED with it? Second item, she’s now saying words 10 seconds apart, almost as she couldn’t find ANYTHING on the computer, was she new? She sure sounded quite old so probably been there for a while. By the third item i just couldn’t deal with her attitude anymore and told her to cancel, went next door to...