The food is great, I usually either get a Box Combo or 3 Finger Combo with extra fries, extra sauce and a Dr. Pepper with no ice. The chicken fingers are always good, the breading gives it a crisp taste that will never leave your mouth, when I first came to Canes I didn’t like the sauce but then slowly I started to like it more and more. The fries are great too with a good crisp to it, I do like flimsily kinda burnt fries as well I don’t know their just good. The sauce is great too probably the best part of Canes itself just adds a great flavor to the chicken (I don’t dip my fries in them though I just use OG ketchup.) I usually do this in general I don’t add ice to my drink at any place but mainly specifically Canes because it waters down the taste of the drink so I’d honestly get a drink with no ice which you can do, it has a longer lasting taste and flavor then adding ice to it. The service is ok, not the best because every time I go through drive-thru the person on the intercom sounds like they wanna die, which is understandable because your working at a job. The atmosphere is cool there and it looks all nice and everything. All in all it’s a great place to eat. I’d give it a 3 Star. I’d definitely recommend going here if you haven’t but I bet most...
Read moreThis location needs better staffing. The crew members are all amazing and are clearly doing their best, but the first drive-thru window is almost never open, even during a busy weekend evening dinner rush (I've seen it used as storage on multiple occasions) and the staff always seem to be rushed, no doubt due to this being a busy location that isn't being staffed properly (and yet they're still providing great customer service while they do it).
Compare this to the location on 71st, where the first drive-thru window has been open every time I've visited, and they're usually able to get everyone through the line much quicker as a result (not to say the management at the 71st location probably doesn't suck in other ways, but they at least seem to be properly staffed the times I've visited).
So for the management of this location: do better. Your crew is already doing their best to pick up your slack, but there's only so much they can do when you're not supporting them. Especially considering how busy this location always is; ain't no way will I buy you not being able to afford a few extra people per shift.
For everyone else: if you're able/it's convenient, just go to the...
Read moreAs far as chicken places go, this is probably jumped to my second favorite place! "Our Sauce is Boss" is shining on their digital menu board, and let me tell you....that is WELL deserved. The lady in the drive through absolutely killed it, fantastic greeting, great bubbly voice, good customer service. The food was out fast and I don't feel like I was ripped off by the good size meal in front of me. I would probably go 4.5 stars if it was an option because the food was hot, but not quite super fresh like I have had in the past. But they deserve the high rating they have because the food is still great! Slaw is....less than pleasing, but I am not a slaw man so I will not fault them for that lol.
Overall, stop in! Great...
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