Cook Out — Restaurant in Blacksburg

It's cheap and pretty good food. Milkshakes are great. They're open super late. What's not to love

My "expert" advice on ordering:

Always get the Regular Tray. If you get a multi-item side (fries, hushpuppies, nuggets) NEVER double up. They only do a half order when you order those type of items in the tray (usually more than half if it's only one of your sides), so doubling up is just a single order's worth of that side. The sides are only 1-2 dollars at most so it's not worth doing.

Best tray items in my opinion are: Big Double with cheese and whatever toppings you like (big double is better over the 1/4 pound burger for cheese since it's double the cheese for the same price)

Quesadillas since you can get them on the side or as an entree. I recommend asking for extra queso sauce on the side since sometimes they don't put enough in the quesadillas.

Chicken Strips entree since it's the most food for an entree. Size of the tenders may vary from alright to a HUGE amount of chicken so usually always worth it.

Chicken wraps are always a great option. The honey mustard on the honey mustard wraps are not the same as the regular honey mustard, so if you like the wrap's version, ask for extra on the side.

Cajun fries and Cheese bites are probably the best multi-item sides you can get. Again, don't double up on one side.

Upgrading to the milkshake is a no-brainer if you want to spend the extra dollar. If you don't want to, the cheerwine float is still good if you need to satisfy a sweet tooth

If you don't have the best morals, you can get the huge tea and fill it with soda to get more soda lol.

Jr. Tray is worth it if you can do chicken nuggets for the entree since I think it gives you about 10 nuggets, making it the only time getting chicken nuggets on a tray makes sense.

Overall I love this place. It's probably the best fast food restaurant for...

I’ve given this place two chances, and both times I was met with the same poor treatment—if not worse the second time. The staff are consistently impolite and dismissive. On my last visit, the person at the drive-through refused to respond to my questions (for example, I asked if my drink was the small size I ordered, since I was clearly handed a large, but she just looked at me up and down and said nothing). When I asked for the manager, she was polite, but her excuse was unacceptable—claiming the staff member “doesn’t know English,” even though she clearly understood me when I asked her to call the manager. And honestly, in a busy town, no one can convince me that someone working in food service doesn’t understand something as basic as “small” and “large.”

The way they treat customers makes you feel like you’re asking for free food. Completely unprofessional, and I won’t be coming back. If you value basic respect and good service, I’d suggest avoiding this place—bad behavior shouldn’t become the norm.

Food is ok, just basic old-fashioned burger and fries. I tried it twice to make sure that it’s a rare experience, so I give it 3.5/10. The shake is basically just ice cream, so don’t waste your money on it assuming you would get at least a...

Came during what would be considered a lunch rush. The inside line extended to the entrance door and there was a long line of cars wrapped around the building for drive thru. My total wait time from entering the building to sitting with my food in hand was 5 minutes. The staff was obviously rushed but everyone had a smile on their face and I was greeted extremely nicely. The food was fresh, delicious, and exactly what I ordered. Can not speak highly enough about my experience today. (Edit) My only complain would be the restroom facilities. There are one toilet and one urinal each in the men's restroom and there is no stall around the toilet. This results in only one occupant at a time which can be a huge inconvenience, especially during rush times. The soap dispenser was empty and broken, as well as one of the paper towel dispensers. If the restroom facilities were better equipped and maintained this...