Chicken Express Blanco — Restaurant in Blanco

I ordered a three piece chicken dinner with two sides and no drink. The sides I ordered were okra and cole slaw. When I got home, which is 14 miles away, I opened the box only to discover that I did not get my side of okra so I called and they said that they would be sure to give it to me on my next visit and they took my name down. I checked the ticket that was taped to the top of my to-go box and it had my correct order printed on it so I really don't know what the problem was. Carelessness I guess or perhaps the one who boxed up my order could not read very well. I just hope I get my full order plus the other okra that they owe me the next time I go. You can be sure that I will check my order before I leave the establishment next time and every time after that.

I want to update my experience with Chicken Express in Blanco. I went back again several days after my bad experience and not only did I get my okra which I had ordered several days ago but they double-sized it. I also purchased another 3 piece chicken dinner with two sides consisting of cole slaw and french fries. The food was very good as was the service. I recommend this place if you desire good chicken meals, but if you get your order to go then be sure to check your order before you walk out with your meal. Thank you Chicken Express. I now give you 4 stars in all...

The worst Chicken Express I've ever been to. Avoid this place!

Food: How this place managed to get a "Best Fast Food" in Blanco for 2023 is beyond me. The chicken was bland, the gravy was watery, and the sweet tea was very dirty/cloudy. The only reason I gave 2 stars for the food is that the chicken was indeed fried and the fries were hot.

Service: Despite being the only customers inside, it took the staff a 10 second stare to actually come up to the counter so I could order. There was a sign placed above the plating/boxing area that was labeled "Don't Pack Unless You Have Gloves On" that was completely disregarded by the staff member who prepared our 3 meals. In addition to that, there was another staff member who was wearing CROCS. Not any kind of professional, food service approved, non-slip shoe, but CROCS. A complete and absolute disregard for health and safety standards.

Atmosphere: Dead. Any kind of energy the restaurant had, was around the corner of the service counter where the 5+ staff could be heard giggling and talking to one another. They had someone sweeping outside the store, when they could've been cleaning the water stained tables and ranch cover trash can.

This place is terrible and should be avoided, no matter how...

EDIT: Things are better than before here although I still have the occasional order problem. I think they got new employees that are doing a better job.

The food here is usually good (except for the rolls almost always being overcooked/burnt) but the problem I have is that I almost never get what I ordered.

At least half the time there is a mistake on my order. Today I ordered a roll and biscuit and got two biscuits. My receipt was right so whoever picked them just couldn't read or was in too much of a hurry.

They can never decide how to charge me for simple things like sauce. Sometimes if I get sauce instead of gravy, they don't charge me. Sometimes they charge full price. Today it was half price. Sometimes they charge me for sauce and then give me gravy instead.

My advice if you eat here is double check your order before you leave because there's a good chance it's not what...