Domino's Pizza — Restaurant in Bloomington

Would rate 0 stars if possible. Ordered 20 pizzas 3 days in advance to feed a large office group which was to be delivered for a 11:30 a.m. luncheon. We contacted Domino's on Market shortly after 12:00 p.m. to find out why we still had 65 people waiting for their lunch and were told that our order had been voided and there was no delivery driver. No one had contacted us indicating there were any issues or gave us an option to pick up or had any explanation for why our order was voided and no solution to the staffing/delivery issue so we had NO lunch coming. This is completely unacceptable. If they cannot take care of their customers then they need to process their orders through one of their other locations who can. We had to quickly call another pizza place (hooray for Marcos) and served lunch to our employees 2 hours late. We have tried to use this business on multiple occasions since they opened, but they just can't seem to get their...

The only reason for 1 star is so I can say how unprofessional they are. I ordered on line at 5:42 pm. I gave them benefit of doubt at 1st, being Sunday with football and all. Then at 7:15 I called and asked where is my pizza? I'm at the motel half a mile from them. He said they waiting on a delivery driver to get back. Half an hour later I called and asked where is my pizza? The girl hung up on me, I called again, talking to another guy, he hung up on me, I called back immediately, and then he wants to argue with me about my attitude, so I politely told him to stick the pizza where the sun doesn't shine. In the meantime, I'm getting texts from Dominos saying that the delivery driver has left with my pizza, a half mile away, and 15 minutes later another text saying he is in the neighborhood! So, I...

By far the worst Domino's I've ever experienced. When they get too busy to handle it (which seems often), they randomly cancel deliveries, and just mark them delivered. I've had to wait 6+ hours once, not even joking. Took 5 calls to finally get them to actually deliver the thing, no refund. Pizza is almost always undercooked (for pans), I think they opened this location to improve service on this side of town, but it had the opposite effect. I wish they would let me order delivery from a different location, but I can't, so I won't order at all. Went from a loyal 20+ years Domino's customer to despising them based off of my experiences with this horror show of a franchise. Avoid them...