Leeann Chin — Restaurant in Bloomington

Unfortunately I entered this place on my birthday to ascertain if I brought a party of ten to celebrate, I could get my meal free - a small gesture in the scope of attracting new customers. They told me I had to wait a year and not even a veterans discount offered. These marketing tools to be used to bring people through the door and the rigid nature of their process caused 10 people to decide not to patronize this establishment. It’s about hope in humanity and not just pushing a bottom line already suffering considering it was midday and only two customers. Serving a community means sometimes being willing to be flexible for sake of the bigger picture. I won’t discuss anything further. Go there if you like, the food is safe for consumption. It’s not bad though, but a turn-off goes a long way with me. So does a willingness to give back to the community. Management has not responded to or offered to fix previous bad reviews, hence their 3.9 search ranking and empty atmosphere as of late. I’m intrigued as to how long this place stays afloat...

Doesn’t matter what time of day I go there (beginning of lunch, mid afternoon, or dinner) they are “out” of so many things. Or the chicken wasn’t thawed so they can’t fry more. Today was the worst - fairly long line - almost out of everything with no way to make more. Woman helping me seemed oblivious to how to help and ended up forcing me to budge in front of another customer since she “had to check me out now”. The line is always a mess - and significant lack of options makes me not want to go back, because it’s always the same poor experience. In addition there are conflicting signs on the door as to their hours of operation. Not worth going there - they can’t get it together no matter how often I try to give them...

Wife & I went to Leann Chin’s for both our first & last time last night (4/22/25). All the food we ordered was cold and had obviously been under the heating lamp for much longer than safe or practical for good tasting food. we ordered a quart of peking chicken and the pan under the heating lamp didn’t have enough left to fill the quart sized container. so the teenager working there just closed the lid and sold to us instead of offering to make a fresh batch of that chicken, or asking if we wanted him to top off the container with another entree. egg rolls were also cold and mushy. well, we gave leann a try but won’t ever be back. will go to panda express for future...