Starbucks — Restaurant in Bloomington

This Starbucks is located in our local Kroger market. Which we go resupply food several times a week. I haven’t order drinks from this place too much(we normally drive through the 3rd street store). But for those I ordered here, they couldn’t get the drink right for us once. Once I got a watery taste mocha. The other time my GF received a cup of coffee filled with ice from button to top when she asked for no ice in it. And that’s 2 out of 3 times they got the drink wrong for us. What really triggered me is what happened today. I visited the market to stock some foods. My GF and I stopped by to get a drink before leaving. We ordered two drinks. One we asked for “no ice” ended up with half cup of ice in it. The other one we asked to “go easy on ice” ended up half cup of ice in it as well! By the time I found out the staff was adding too much ice for my drink, I asked if she could take out some ice for me right away. And she responded ”no, I don’t think we can do that. You have to ask from the beginning!” Funny enough, we did ask from the very beginning every single time when we order our drinks. I’m ok if the staff got my drinks wrong if the store is very busy atm, and if they are willing to correct it for me(which the 3rd St store corrects it every time, and that place is filled with drive through cars and walk-in customers. They only got the drink wrong for us maybe 1 out of 20 times). I’m not ok when there were only 3 customers around, and 3 staff members were working together behind the counter to get my drinks wrong for me, while they chatting with each other and refusing to correct...

I recently visited the Kroger Starbucks, and I must say it was an outstanding experience! The staff was incredibly friendly and welcoming, making me feel right at home from the moment I walked in. I ordered a caramel macchiato, and it was perfectly crafted—rich, creamy, and just the right amount.

I also appreciated the cleanliness of the area and how well-organized everything was. Plus, it’s convenient to grab a snack or grocery items while enjoying a delicious coffee.

Overall, I highly recommend this Starbucks to anyone looking for a great coffee experience. Whether you're a regular or just passing through, you won't be...

Today 8/3/25 at about 1:25 PM, two male employees, especially the shorter of them with black hair & glasses, spent about 10-minutes making narcissistic put-downs about me at my expense. I have heard/observed this type of behavior at this particular Starbucks for several years. I would advise staying away from the East-side stores. The one on college campus Indiana Avenue have morals, values & know how to be professional. The Eastside ones treat customers like some joke to make fun of to...