Mike the main shift lead is a rude person. He asked me if it was only one sandwich and I said I would also like #42 which isn’t a sandwich it’s a chicken salad wrap. He then cuts me off and says okay so just one sandwich so just say that then. I was surprised by his attitude so I watched him finish with the guy ahead. He then puts chicken salad on the sub which I didn’t see since the meats are covered by the steel cover. my daughter likes turkey and bacon & then asks me what cheese I wanted. Told him American and watched him continue to just make the one sandwich which sadly I didn’t even know he had the chicken salad in the sandwich? Like number 42 is a wrap why would you assume that’s the meat I want on my sub? We get to the counter and he starts ringing me up when I told him I wanted the chicken wrap too. And he gets mad at me for saying I need to tell him all at once? And tries gaslighting me that I never said I wanted two sandwich’s and I said yes, that’s right cause it’s only ONE sandwich’s and the other is a WRAP which you already cut me off and got an attitude because I’m not asking for another sandwich. He’s extremely rude and his tone is the same everytime I come in. Sadly it’s the only subway open...
Read moreI normally wouldn't make the effort to write a review because this location has always been just fine in the past. However, last night (6/29/2020) was the first time I decide to give them my business since the whole Covid-19 mess had so many places like this shut down. I came in, I was the only customer. And two workers behind the counter, a man & a woman, were busy making sandwiches. Perhaps they were working on a large pick-up order. Fine, I get it. I'll wait. However, they never acknowledged me! I stood there. They silently kept working on sandwiches. I continued to be patient and wait. But they never even looked up. As a customer, please at least say "we'll try to be with you shortly" or "Sorry for the wait, sir". Nothing. They could not have been more rude and unprofessional with their silence if they tried. Total wait time was close to 5 minutes. I finally turned away and walked out. They had plenty of time to try to stop me as I left with a final apology. It will be a long time, if ever, before I return to that location. (By the way, there was another Subway on Lyndale that was more than happy to take my money...
Read moreI was told I couldn't come in if not wearing a mask. I explained I am unable to due to medical reasons and (probably because I look healthy) the guy said he wouldn't serve me. It was late, nothing else was open. I went to my car and grabbed a mask my husband had used so it was contaminated, but it was enough for this man to feel safe I guess. I wore the mask under my chin and he told me to pull it up or he wouldn't serve me. This location may want go have their employees familiarize themselves with the American's with disabilities Act as what this employee did was highly illegal and discriminatory. The girl next to me had her mask under her chin also which I pointed out to the man working and he smirked and said nothing. The man working was a terrible person, and he's going to get his employer in hot water with his ignorance. He seemed to be on a power trip, like he got pleasure telling me to cover my face. ...
Read more