Dairy Queen (Treat) — Restaurant in Blue Ash

I was just in there with my daughter. We left without anyting. Alison is very rude. Getting a story my daughter didn't know what she wanted the Asian employee was at front when we came in I said we're not sure what we wanted. So she went on and did what you was doing that's fine she came and checked on us we still weren't ready. Another guest came in by this time we were already ready waiting at the counter. Allison came out didn't knowledge that we were there and ask the new guest what she could get them. They said we were ready. She said she told me that you weren't ready yet. What can I get you. She looked at me then look at the guess behind me and rolled her eyes and then looked at me again. I asked to talk to a manager said there was not in store right now I would have to call. I asked her name Allison. And Friday was her last day so I will have to call by then. You have lost a customer because of one employee being extremely rude I hope she does better her...

Definitely wasn't greeted with a hello coming in the door. Stood for a second while a Hispanic or asian lady made ice cream pops; Caucasian lady comes from back and says what can I get you. I order large Chocolate and Orange Dreamsicle ice cream cones. She makes me one cone with both flavors combined and insists that's what I ordered and she charged for one cone. I'm like I'll pay for the second cone but I still need two cones and she continues to argue with me in front of other customers trying to convince I don't know who, I was being rude. On a limited amount of time, I ask for my money back and disgruntledly shoves the money in my hand. So disgusted I wasted time coming into the location (service is repeatedly bad) I threw a penny for what the service was worth. I work in Blue Ash; in customer services...no way have I ever treated guest the way DQ Blue Ash location treats...

I’ve come to this location several times and like most people I’ve got my order. I first discovered it at this very location. I really wanted a banana and peanut butter shake and the lady said well we have all those things and did it for me. It was awesome and I’ve always gotten them no problem ever since until today. Apparently there is some new policy where they can only use their bananas for a banana split and nothing else. They just refused to use free thought and creativity and put these things together and blend it. It was just such an odd experience and not one person had any kind of customer service to just solve the simple issue. It felt like a weird power flex over a banana?? I even offered to pay for a banana split or extra for it to no avail. Bad customer service and did I mention they were dead with 3 employees and we were the...