I never write reviews but after the horrible and rude service I received today I wanted to make sure the management knows how their employees behave. I walked up to the counter today with my 2 daughters and the worker was behind a glass display with her phone up in front of her face using her cellphone with an AirPod in one ear. My younger daughter walked up with a smile on her face, said hi and started to make her order. While my daughter was in the middle of saying her order the register girl literally talked loudly over her by saying âhello, helloâ my daughter at first was confused and then said âhelloâ?? Not knowing what she meant. The register girl then proceeded to say âyou said hello so now i can take your order.â When I heard her say that I could not believe my ears - I said maybe you canât hear the customers because youâre too busy scrolling on your phone with an AirPod in your ear. She had the nerve to say to me âIâm not playing anything in my headphonesâ - no apology, no acknowledgement. I told her that wasnât a nice way to talk to customers. While she was making the tea I asked her name. She said it was Donna. I doubt that was her actual name, but she had a very long black ponytail, false eyelashes and tattoos on her wrist. In this economy, almost $9 for a small tea is a lot. But being mistreated is not acceptable. I will...
   Read moreI already wrote a review on Yelp, but I think this needs to reach somebody further. I've never had an issue with this place and if anything I've been treated excellent. I went today (5/15 around 3 pm) after shopping for a bit, to be given attitude, treated poorly, and disrespected. I was greeted by a black male around 5'10, wearing a anime shirt from the anime naruto, and greeted rudely. I continued to ask about an item on the menu, and he rudely answered. Eventually, I asked him what he recommended and he had the audacity to respond with "this isn't chick-fil-a". I work in food service, and I understand it gets rough and you have a rough day but in for no reason should I have received this response. If this wasn't enough he went as far as handing my drink and when asking for a straw, he extended his arm to hand me one and toy with me by avoiding my hand and lifting it up. I didn't catch his name but whoever he was, he shouldn't be working in food service if he can't handle talking...
   Read moreThis place is a joke. I walked up to Juicy Bubbles and said hello with a smile, only to be met with complete indifference from the employee who was glued to her phone with an AirPod in. She said she wasnât listening to anything. Guess she had it on for decoration. When I tried to order, she had the audacity to interrupt me repeatedly, screeching 'Hello? Hello? Hello?' with attitude about 10x like a third grade teacher waiting for me to respond. As if I hadn't already spoken and said hello. When I finally got a word in after being confused and replied âuhh hello?â, she sneered, 'Now we can start.'âŚSeriously? I replied âI already said hello.â And she said âI didnât hear youâ with attitude. Yeah maybe because youâre on your phone with an AirPod in and you were sitting down. The rest of the service was just as appalling. When I asked for her name, she lied and said it was 'Donna,' but her real...
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