Sleep Number — Hotel in Boca Raton

STAY AWAY FROM THIS COMPANY!!!! NIGHTMARE!!! The delivery with 2 delivery men, one speaking broken English and the other one, no English, didn’t wipe their feet, there was NO WHITE GLOVE SERVICE as promised. The non English speaking man reeked of alcohol and was dripping drunken sweat all over!! DISGUSTING!! Both refused to wash their filthy hands, unwrapped the new bed in the dirty truck, got dirty hand prints all over the upholstered bed and mattress! I called the company while the delivery was taking place to let them know what was happening, they offered $150.00 to get my new bed cleaned! Really? A new purchase shouldn’t have to be cleaned! They put it together uneven, the mattress was so uncomfortable I pulled my back. Once again I called customer service, THEY DON’T CARE! they got my money too bad! Spoke with Bret (2hours) who was condescending, rude, spoke over me and told me to “get comfy”! He was the worst!! then Donald who was equally rude. Called the corporate office 5 TIMES, still NO ANSWER, NO RETURN CALL!!! Their bases are final sale and so is the headboard. What good are they if they take the mattress back? This company should be shut down for CONSUMER FRAUD! Take your money and donate it to a good cause,...

Horrible bed ever for long term. WORST decision and purchase I have ever made. I Bought 2 beds in 2021. One for me and one for my mom. They don't tell you that the full warranty only last the first year. After that, you pay $149 every time the bed has an issue and they send someone out to first diagnose the issue, then you pay another $149 for them to come back out with the parts to fix it. I'd have to pay a certain % for the parts too. All in all, with the bed having so many issues, you'd be paying more for maintenance and fixing it, than the cost of the bed itself. Which it took a year and a half to start popping up with issues for both me and my mom's bed. Deflates by the time you wake up in the morning. I need to add air in it in the middle of the night. I reset it to the number i want, loses air all over again in about 1-2 hours. I wake up to my spine feeling the wooden board that supports the mattress underneath. Every. Single. Morning. Ridiculous. This bed isnt cheap. STEER CLEAR FROM SLEEP NUMBER. THEIR PILLIWS AND SHEETS ARE NO...

We recently purchased a Sleep Number bed and couldn't be happier with the experience—from start to finish. The comfort level is truly outstanding. Being able to customize firmness on each side has completely changed how we sleep. No more tossing and turning or waking up sore—just deep, restful sleep every night.

What really made the experience exceptional, though, was Madison. She went above and beyond to help us understand all the options and find the perfect bed for our needs. Madison was incredibly knowledgeable, patient, and never once made us feel rushed or pressured. She took the time to answer every question and even followed up after our purchase to ensure everything was perfect. If you're considering a Sleep Number bed, do yourself a favor and go see Madison.

Between the amazing comfort of the bed and the top-tier customer service, this was hands-down one of the best shopping experiences we've ever...