JJ Fish & Chicken — Restaurant in Bolingbrook

This location (Bolingbrook) has joined the ranks of food service places that produce poor quality food and equally poor response to customer concerns. I ordered in advance and followed up to the pick up plan only to still wait an additional twenty (20) minutes in arrival at the location. It was apparent that the two men working were doing their best, but it failed to measure up to standards this location has previously held. The cashier confirmed my food was ready and after I'd paid he communicated a delay. Very frustrating. Once home with the product, it was poorly prepared - missing lemon pepper and sauce with undercooked fish filets. At one point the cook came to the window to interact with another customer whose complaint was valid. I found his interaction highly inappropriate and demeaning in tone. I also noted he failed to wj his hands when he returned to the food area (as ever sink is one of the only things that remain visible in this location). I will advise others to explore alternatives to this business due to lowered quality product (food prep standards) and disregard for customers in...

I ordered the small combo fish n shrimp and 4 pc leg n thigh chicken. Total was around $27.00. The smell was so foul from the bag i didnt even want to open it and almost puked at the strong scent. I opened the bag and the smell got a little better because it dispersed into the air or something. Chicken was over fried, way too much coating on top, chicken inside was dry as hell and you can see the blood. Tastes like something i cant even describe, one bite and i spit it out and had to drink something right away to take away the awful taste. The breaded fish was ok but too salty, the shrimp were ok too but something was off about them i cant pin point what exactly. The fries were super basic. The coleslaw was disgusting. Overall 0 stars, believe it or not i took one bit and tossed the whole thing into the trashcan nearby. Never coming back again no matter how...

Okay let's go what can I say, I ordered a full pan of catfish fillets for my first oder, had way to much seasoning,the second time I ask for no seasoning because the first time it was way over salted🤔 gave me a headache🤒I couldn't even eat it .the second time that's when I asked for the no seasoning and he still put so much pepper on it didn't make any sense😤 and if if it was catfish it was not soft like catfish? It was way too hard way too thin with a split down the middle as soon as I pick my fish up to break it,it fell apart straight down the middle like tilapia😵 that's sad. and I like catfish and I've eaten tilapia it was way too hard so I know the difference and now that I've read the reviews everyone says the same thing they're great for chicken it should be chicken and...