Black Cat Burrito — Restaurant in Boone

This was one of the worst dining experiences I have had in a very long time and if I could give it zero stars I would.

Upon arrival to the restaurant a girl at the counter who clearly had zero interest in working there and was on the verge of being rude took our order. I thought she was about to fall over because from the looks of it she was either severely hungover or high on prescription drugs. This should have been the first indication to leave.

We took a seat at a table while we waited for the food to arrive. There was a bus boy who walked around pretending to be busy, but wasn't really doing anything. There was a cook in the back texting while the girl mentioned above was dancing in the kitchen. We continued to wait for our food because we had already paid for it...unfortunately they take your money at the counter and hold you hostage for however long they feel like.

The orders for the other people came out very slowly and I'm pretty sure they even forgot to serve a woman at the table next to us. It was 50 minutes later before our food arrived, and the druggie girl delivered the food and before we could even comment on the quality of the service she rudely says, "Sorry for the wait we've been busy today." The place was only about at 1/3 capacity so this was an excuse for their poor service and just only made the experience even worse. I would have said something to them about the slowness of the service, but this was the kind of place where you know they would have spit in your food.

The plates are supposed to come with a side of chips, and on one of the orders they put an ample amount, but on the other one there were literally 5 chips...The food was mediocre and I had my hopes up that it would have at least been one of the better burritos I've had, but it certainly wasn't. Chipotle is better than this and the people that work there are friendly and fast.

Spare yourself the trouble and DON'T go here there are plenty of other much better options in Boone. I rarely take the time to review places, but this was an exception. Terrible service and...

We got here early on a weeknight, so there was no wait. I ordered a dollar PBR and squeezed some lime into it. My son wouldn't eat the kids quesadilla, but I got him a plate of beans and rice which he described as "great." I had the tofu Satay It To Me Softly, with a side of backdraft sauce -- fantastic, the vegetables were fresh, piping hot but not cooked to death, rich and flavorful, a whole meal wrapped up in a burrito. We sat at the bar so my child could get an authentic single-dad experience. I tried to hit on the bartender; she was unimpressed. The music in the dining area was classic rock, but through the service window I could enjoy the harder stuff the kitchen staff were listening to. We ate our food, and my son enjoyed his soda while I drank my beer, then I went to inspect the plumbing. There was both hot and cold running water in the men's room, and the toilet flushed with impressive efficiency. The mirror over the sink told me I looked like **. I knew that already. When I went back out to finish my corn chips and maybe have a second beer, I thought that the bartender was moving slowly. When she turned around, that was when I realized she was a zombie! I looked back into the kitchen and noticed -- they were all zombies too! I grabbed my son and made for the door, but a group of zombies had gotten stuck in line in front of the register! We beat a quick retreat up the ramp, where I distracted the zombies with a loud rendition of "Proud Mary," and as they moved away from the entrance, we leapt over the rail and bolted for the door. We made our escape into the fresh night air of downtown Boone and just as we rounded the corner onto King Street, the undead horde surged out onto the sidewalk behind us.

I don't know if anyone is alive to read this now, but if Black Cat is still open, and you can get there past all the zombies, it's your best bet for a bangin' good burrito, fish taco, queso, guacamole, or craft beer. Or even a dirt cheap...

TL;DR - Great atmosphere, food, and service.

Occasionally when I'm back in Boone, I like to grab a bite to eat here.

Atmosphere: I really enjoy the atmosphere, somewhat grungy, and hippie-esque? I always enjoy the object they give you for your table when you order. I also like looking at all the stickers stuck over quite a large surface area in the restaurant. The restaurant feels warm and inviting to me. I like visiting it.

Customer Service: The cashier was very nice and friendly. Heck, every employee I interacted with was friendly. The server bringing out the food, the smiles I saw from the cooks, everything. A familiar funk song came on while we were there and I could see the cooks dancing and having a good time. It's nice when everyone is lighthearted and the work still gets done.

Food: The food was fantastic. I ordered the White Trash BBQ Chicken burrito and my lady friend ordered the Don't Be a Jerk Chicken burrito. We also got an order of chips and queso. I'm not sure what they put in that queso, but it is majestic. Easily the best queso (if you're into that sort of thing) in the area. Also, I love their slaw, it is really great as well. And of course, their burritos were delicious. They are really big so come hungry or prepared to take some home.

Overall: Great experience. I'll definitely be back when...