Wendy's — Restaurant in Boone

I recently visited Wendy's and had the pleasure of being served by two outstanding employees, Brit and Jess. Their exceptional service truly made my dining experience memorable, and I couldn't be more impressed.

From the moment I pulled up to the drive-thru window, I was greeted with warm smiles and a genuine enthusiasm for their work. Brit and Jess went above and beyond to ensure that my order was accurate, and they did so with remarkable efficiency. Not only did they get my order right, but they also took the time to explain the menu options and offer valuable recommendations.

What stood out the most was their incredible patience and willingness to accommodate my special requests. They handled my order modifications with grace and professionalism, making me feel like a valued customer. It's not often that you encounter drive-thru employees who are so attentive and committed to providing excellent service.

Brit and Jess's teamwork was seamless, and it was evident that they take pride in their roles at Wendy's. Their dedication to customer satisfaction is truly commendable. They made me feel welcome, appreciated, and left a lasting positive impression on my visit.

In summary, I want to express my gratitude to Brit and Jess for their outstanding service at Wendy's. Their exceptional teamwork, friendly demeanor, and dedication to customer satisfaction are qualities that deserve recognition. I highly recommend visiting this Wendy's location, where you can expect to receive exceptional service from these two exceptional individuals, Brit and Jess. Thank you for making my drive-thru experience truly enjoyable!

(Thanks for the extra Ghost Pepper...

This Wendy's has serious problems. Here is my experience from yesterday... I had four orders in front of me in line. I stood in line for 15 minutes as the staff managed to get all four orders in front of me wrong. Finally, I got to order and I ordered "Dave's" single and a frosty. Not a difficult order but it took an additional 15 minutes to get my food. Most of the staff was standing around while the managers frantically tried to correct orders. Now for the aesthetics... The wait was made even worse because of the smell in the building. Behind the counter were wrappers on the floor and the employee work area looked filthy. The management needs to shut down this store and do a top to bottom cleaning, although this may take some time. In the end, I decided to give feedback on the store via the comment process that is common on receipts these days. This one was unusual because there was only a local phone number to call. I called the number and received a cryptic message about the voice mail being full and I couldn't leave a message. It is clear that the owner of this franchise is taking out as much profit as possible from this most college student...

used to work for ubereats. Came here on a Fri had two orders I was waiting on, I rang the pick up window bell 3 times within 40 mins was trying l be polite no one would answer , they even walked by the window multiple times during this 40 mins and would not even look at me, a doordasher showed up rang the bell at least 5 times gave up and left. I stayed until 12am rang one more time finally was answered and was told no one heard a bell and that their grill was shut down and they did not have either two orders I was waiting on. bs service to delivery driver, liars and slack staff that couldn't take the time to just suspend their delivery apps instead wasted my 40 mins and made lots of people ordering on delivery apps angry. I won't ever even eat here again myself let alone if I was driving for another delivery company I'd never go back just as I made a point to not accept any delivery requests from this Wendy's for the next two weeks I delivered. This management...