Ralph & Kacoo's — Restaurant in Bossier City

I had the Sunday Brunch Menu which came with a 3 course variety selection of brunch items! I chose the crawfish Étouffé starter, Bayou Omelette, and beignets as my dessert. When I say this was the best R&K I have ever been to! I mean I’m from the south and have had all the spices and seasonings you can put in and on food. And sometimes folks in the south can either overdo it, or underdo it! For my palate this was the best crawfish Étouffée I have ever had! Seasoned to perfection and perfectly plated! The Bayou Omelette was spectacularly seasoned and filled with fresh crawfish, shrimp, and crab! It came some of the best home style potatoes I have ever had!

Now by this time I was sweating! lol thinking how can anyone eat all this! I have beignets coming. 😂😂😂 But I summoned all strength I had to at least try one. Not only did I eat one, I ate most of them! When I say this was the best beignets I have ever had! Cafe Du Nothing has absolutely Nothing on these beignets! They were airy on the inside and crispy crunchy on the outside!

This was one of the best meals I have had from start to finish in a long time! Perfectly seasoned from the first bite to the last! I have never had a reason to come this way, but now I do! lol

I had to let the Manager (Susan) know that I will be back for this again and will let her know if the standard they set falls off. I ate so fast I forgot to take...

First off we stood at the front for 5 mins before even approached. The only reason we didn't leave is because it was my bday and we wanted to try it. The warrior then takes another 5 mins to get to the table even with only 2 other tables occupied. He didn't say anything to us just had a staring contest with us until my mom finally said "so you ready to take out order or what?" I got the ribeye steak with lump crab topping. The steak was chewy and I found a bunch of hard grizzle through out that could not be chewed. You could have fit all the crab meat topping in a teaspoon. My mom got the seafood platter and the catfish was not catfish but instead it was swai that people try to pass off as catfish. My dad got the fried oysters and he said they were cooked to death. Ready to leave we waited and waited for waiter to quit hiding in the back to get a to go plate. Then another 5+ min wait and he didn't bring the check so had to wait again and he tried to leave again but we told him to wait we can go ahead and pay out now we got stuff to do we can't wait forever for him to come back again. Definitely won't be back most of the stuff like shrimp and crab cakes came from swans anyway. I don't know how they get away calling this place Cajun. I guess if you hadn't ate Cajun before this would be the long John slivers of Cajun food. I'm fact I think I would have preferred...

If I could give it no stars I would. With close to 4K Google reviews, we took a chance to try this restaurant and we left so disappointed. The service was terrible, our server was slow and ignored us several times. After finally placing our order for appetizer, we waited a long time for her to come back and take our dinner order. We quickly finished the oysters and waited 30+ minutes for the food. Finally our server came over and said something happened and our food never got prepared so the kitchen is rushing it now. We waited again and the food finally came out. It was so nasty, everything tasted like freezer burn. The fried crawfish, okra, shrimp all tasted and smelled like freezer. We couldn’t finish our food and refused free dessert because we had no confidence this place would make anything taste good at this point. The decor seemed to be from 2003 and the whole place had that weird wet carpet smell. The server mentioned the manager would be coming by to apologize and he never showed up. I’ve seen him walking around playing on his phone constantly but never said anything. He himself did not look like he’s well kept and groomed. Let’s just say it’s not appetizing for a restaurant manager to look unkept and did not care. If you like this restaurant, keep on. If you can avoid it, avoid it...