Amelia's Taqueria — Restaurant in Boston

Edit(4/1/24) So, if you look at their response, it appears that they suddenly have sub categories regarding Gluten Free items. That is not the case. Pop inside this location and you'll clearly see the nachos labeled as "Gluten Free". You can check online too. There are categories for Vegan and GF, but no further delineation. Nothing can be labeled gluten free if it's coming out of the same oil as flour containing items. The employees seemed to disagree with each other as well, as they weren't sure what entails cross contamination and what doesn't. So there goes Amelia's "training".

Listen, I'm all for an honest discussion, but I'm not going to have the business attempt to claim the moral high ground here. It's clearly wrong. You can either acknowledge that or not, I don't honestly care. You can source whatever chips you want, but as soon as their fried in the same oil as a flour taco shell or whatever, it's not gluten free. Plain and simple.

In a word, average.

I had high hopes for this place. I walked by and the "Gluten Free" caught my eye (I'm Celiac). Unfortunately, call it either lack of knowledge or false advertising, there seem to be major flaws with their "Gluten Free" claims.

Namely, their chips/anything fried. They're advertised as "Gluten Free" despite being communally fried in the same oil as flour tortillas. That's not "Gluten Free". That's barely "Gluten Friendly". Either way, I was annoyed, but hopeful that my burrito (in a GF wrap) would be a 10/10.

It was alright. I honestly would've preferred a chipotle burrito bowl, or a Qdoba burrito bowl. The GF wrap is a big step in the right direction, but the inaccurate GF claims a half measure at best, and dangerously...

I've been a regular since this location opened (3 or 4 years ago?) and have rated this place 4 or even 5 stars. A big part of going to this restaurant (as opposed to one of the 4 other burrito joints within a 2 block radius) was the fresh avocado. They recently took avocado off the menu for good and it's so disappointing. If their guacamole was at all edible it wouldn't be a big deal, but the guac here is the worst I've ever had... anywhere. It's a shame, but I'll be going elsewhere now.

In response to the owner's comment below: I said you took FRESH AVOCADO off the menu. You used to have fresh sliced avocado, which you no longer offer. That was my point. My second point is that your guacamole isn't good. That's my personal opinion. Maybe other people like, but I don't. I'm giving an honest review. And OF COURSE I would expect to pay extra for something like guacamole or avocado. Where in my review did I say I didn't want to pay for it? I'd pay more money than what you charge today if you offered better guacamole and I'd pay even more if you brought back fresh avocado. Trust me, I get it that prices are skyrocketing and you have difficult decisions to make. I'm expressing my opinion and disappointment that you decided to change the product instead of just charging more and keeping the product the same. I wish your business the best of luck and hope you improve the customer experience...

I’ve been a regular customer of this place and have generally appreciated their service. However some obnoxious employees who work here don’t respect the customers and don’t honor their choices of toppings/fillings. They display a sense of mad rush even when the store is empty and do a shoddy job assembling a simple burrito. This seems to be a norm at this particular Boylston street location. I was taking out 3 items and despite constantly repeating that I ordered “3” items this silly worker kept ignoring and made only 2. On top of that, this worker had the nerve of asking me if I was taking this out all for myself. I have always been charged extra for fillings/toppings as per their pricing scheme but never usually get the “extra” I pay for. Apparently I aways have to keep an strong eye on the person assembling my burrito just to make sure he/she adds the filling/topping I requested. Advice- hire new workers or train them on how to behave with customers and do the very job they are getting paid for. Your customers are your pride, and needless to say, your...