Dunkin' — Restaurant in Boston

Rude worker(s) - I made a mobile order ahead of time as one does but when I got there I only received my drink and I waited because I felt pitty for them since they had a lot of orders. However, after 15 minutes I inquired about my order and was promptly ignored. I kept pushing and was finally told that she "just placed my order there" WHAT? and then rolled her eyes and walked away. I left then because no one was helping me and I was the only person that was given attitude. I never had an issue like from Dunkin so I was hurt but I will be filing...

The last two times I've gone I waited 30 minutes for a bacon egg and cheese. The first time they forgot to make it and when they did make it, it was on the wrong bagel. This time after 30 minutes I just gave my receipt to another person waiting in line and left because I had to get to class. Both times I was no later than the fifth person in line. The line moves fast enough, you just wait forever to get your food. Only go here if you have half an hour to kill with nothing time...

The guy with the glasses i think he’s the supervisor, is rude and very unpleasant. Super slow and shouldn’t be the face of that specific store lacks customer service , Never thanks you , never says anything but when you complain he mumbles under his breathe what a joke. i want to say he’s asian with glasses trying to describe...