Lone Star Taco Bar — Restaurant in Boston

ordered food online through their site- which was super confusing and we ended up ordering from this Allston location instead of the cambridge one. We went to the cambridge one and when the manager there realized that we were at the wrong location, he was like "oh that's fine, we can just make your order here no problem" and said this in a way that made it 100% seem like they would just redo the order at this location and not charge us for it. When it was made, he told us we had to pay again, so we said ok and paid but expressed that that expectation had not been clear. We called this Allston location and explained the situation, and at first they agreed that they would be able to refund us. The Allston manager then called my friend back and started screaming at her through the phone, so loud that I could hear him from several feet away. He told my friend that they wouldn't give her a refund, and that he spoke to the manager at the cambridge one and the manager said he had made it clear that we would have to pay for them to remake our order, which was not true. My friend said ok well it just sounds like there was miscommunication and it's fine if they couldn't give her a refund, she was just wondering if that was possible. The manager continued to argue with her and called her a liar, saying that he was taking the word of this cambridge manager over her because "why would he believe her." This could have just been a simple "I'm sorry we can't refund you, good bye" but the manager continued to yell at and call her a liar for minutes. It was a really terrible, unnecessary experience, and I wouldn't recommend eating at a place that employs such impolite and...

I had an extremely disappointing experience at Lone Star Taco Bar in Allston, MA. Our server, whose name is Will, was extremely rude from the start. We were on a FaceTime call with our dad who is in hospice care, and he very rudely told us to lower the volume, falsely claiming he couldn't hear the customer order two tables away (not to mention the music in the place was loud enough and other guest having their normal conversations). Instead of making us feel comfortable (we had to explain the reason for our FaceTime call), he just said, "I am not going to serve you," and left.

The real shock came when we spoke to the manager, Allen, about the poor service. Instead of acknowledging our concerns, we were met with hostility. Allen claimed that Will had asked us politely to reduce our phone volume, which was an absolute lie. When we tried to explain exactly what happened, the manager used foul and abusive language and was incredibly disrespectful to me and my family. This attitude just solidified my stance, as Allen used foul and abusive language to be defensive.

I would not recommend this place to anyone. The poor service and behavior of both the Manager - Allen and the Server - Will, were just atrocious. It’s a shame because the food has potential, but the awful service overshadows everything else. I hope the true owners, Aaron Sanders and Max Toste, recognize this and address the anger management issues of their manager. Extremely...

I can’t help but feel exhausted walking into yet another “Mexican” restaurant run by white owners. The menu reads like a parody of authenticity watered-down dishes stripped of their cultural roots, marked up to boutique prices, and presented as if tacos and enchiladas just got discovered. Also, real Mexican restaurants give you chips and salsa for free. There is absolutely no atmosphere inside, super bland. Why are we over it? Because food is not just food. Cuisine carries memory, history, and survival. When white-owned restaurants Americanize Mexican food, they profit off centuries of culture while real Mexican-owned businesses are pushed out, underfunded, or ignored. It’s not just about taste, it’s about erasure. These restaurants often sanitize what makes the food powerful: the spice, the regional variety, the family traditions behind every recipe. Instead, we get “Instagram-ready” portions at double the price, detached from the communities that created them. We are over white people owning overpriced, Americanized Mexican restaurants because it reinforces a cycle: culture is extracted, polished for mainstream palates, and sold back at a premium, while the original storytellers are sidelined. Food should honor the people and history it comes from, not just the wallets of those who rebrand it. If you really love Mexican food, support Mexican-owned restaurants. They carry the flavor, the history, and the heart that can’t be faked...