Subway — Restaurant in Boston

This subway always keeps metal top up over the meat and cheese so you cannot see any of it, like to see if the meat or cheese is bad, or a weird color, no other subways do this that I have noticed. They usually have old bread. I asked for a 6inch meatball double meat and they said they only had 4 meatballs left, it was noon so I asked if they could heat up another tray of them figuring they have 8hrs left in the shift to sell meatballs, they spoke in their language and said they don’t have anymore, I said I was all set said thank you and left. I went to online to order from this place right after, the same thing. Meatball 6inch double meat and it was available to order. I did not order it because I’m not wasting my money on shitty people, so who knows, imo they just have lazy/ cheap owners and staff. I WENT TO PAPA GINOS...

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I had such a great experience at this Subway! The service was honestly above and beyond. The lady working there was incredibly sweet and attentive. One moment that really stood out to me: a customer ahead of me bought a combo meal and walked out without grabbing his chips. Instead of just letting it go, she ran out the door to let him know that his combo included chips and made sure he got them. That kind of care and effort is so rare these days and really shows how much she cares about her customers.

As for my order — my sandwich was super fresh and absolutely delicious. She made it with care, and it honestly might’ve been the best sub I’ve ever had. The whole experience left me smiling. Huge shoutout to her for being so kind and making my day. Highly recommend stopping by this...

This is a poorly run Subway. This is totally a manager/owner problem. 1 poor guy trying to make sandwiches for 6 people waiting in line as well as internet orders AND phone orders...1 worker....and this is a common practice at this subway. I was lucky that I came when the line was short with 1 person in front of me. You could tell the worker was nervous and didn't know which sandwiches to make first, but what is he supposed to do? How do you please all the customers when you're the only employee and you have 20 sandwiches to make in a few minutes and guaranteed the manager/owner doesn't have to deal with upset customers. Poor...